Rose 130. It gets worse. Now it can't read ior find music

The problems with this thing never end and get worse over time. Now it cannot find and read the songs stored on the internal and external drives seeing only 000 for data. Thisn is so no matter if i reset or rescan. Since this machine has no intelligent way to save or restore or even download to the internal storage this makes the machine possibly the worst piece of “audiophile” equipment i ever bought.
How do i restore my data without wiping the drives and manually and laboriously trying to reload it? Do you poeple never have a good answer?

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