Rose 150b cd eject

Function CD play & Ripping
#1

Can you please fix that I don’t have to press eject several times before the cd gets ejected.
When I press eject the first time, the cd just starts playing.
And I do not need to confirm I want to eject.
Best regards

#2

@LTT

We would like to check a few things with you.

  1. Is an RSA780 CD-ROM connected to your RS150b, or are you using a CD-ROM from a different manufacturer?
  2. When you press the Eject button on the top of the RS150b, does a message appear on the RS150b screen asking if you want to eject?
  3. When you select “Eject” on the message displayed on the RS150b, does the CD not eject and instead start playing?
#3

1: I use the RSA

2: Yes I have to confirm to eject.

3: Some times the cd ejects, but often I have to do the same 2-3 times before the cd ejects.

Best Regards

LTT

#4

@LTT

Please let us know the results after performing the following tests:

  1. When connecting your RSA720 and RS150B, does the same issue occur even if you replace the cable with a different one?
  2. After performing a factory reset on your RS150B, does the eject function still not respond immediately when you press the eject button?
    RS150B → Settings → System Settings → Factory Reset

Thank you for your cooperation.

#5

Have tried reset, it does not change anything. I do not have a spare cable, so I will not be able to try that out.

Best Regards.

#6

@LTT

To identify whether the issue is caused by the RSA720 or the cable, it will be necessary to test with a different cable.

Please either contact the distributor in the country where you purchased your RS150B to request a replacement cable, or try purchasing an inexpensive cable to perform a test.

#7

I have just tested it with the new Rose One app, and there the cd ejects immediately, so it is not a cable issue.

Best Regards

#8

@LTT

Please check a few additional points for us.

  1. Are you experiencing an issue with ejecting the CD specifically when using the RoseConnect Premium app?
  2. When you press the eject button directly on the RS150B, does the CD eject normally?
#9

1: I haven´t used eject on the Premium app.

2: The issue is when I press eject on the RS150B.

Best Regards.

So far the new One app is working really well, great improvement from the Premium app. Good work.

#10

@LTT

We’re glad to hear that the issue has been resolved. We will continue to develop and improve the ROSE ONE app in a positive direction.

If you encounter any issues or have any questions in the future, please feel free to reach out to me at any time.