I just purchased the Rose 150b and it keeps freezing up on me. I powered it down and restarted it, but it keeps freezing up. So then I tried a factory reset hoping that would take care of the problem but it didn’t. Any ideas on what could be causing the problem?
When the issue occurs, is the touch screen on the front of the device completely unresponsive, and are you unable to perform any other actions?
Please send your Rose ID and System Version information (found under Settings > System Information) to the email address below: shim1691@citech.kr
Additionally, if you could record a video of the issue as clearly as possible using your smartphone and attach it to the email, we will review it and get back to you.
Thank you.