In last few days it happens that app in iOS is crashing when to select search button in TIDAL or select Apple Music. This is very annoying . Please help .
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Currently, the symptoms you mentioned have been confirmed.
It will be fixed soon.
Please tell us the model of phone you are using.
Thank you
I’m using Iphone 13 pro but same situation is with Ipad
This symptom appeared on older iPhone models, but this is the first time I have seen this symptom appear on the iPhone 13.
I have a few questions.
- When using the iOS RoseConnect app, does the crash occur only in the situation you mentioned?
- Does the crash always appear when you press the search button on Tidal and when you press Apple Music? If not, please tell me the frequency of occurrence.
- Usually, when the app crashes, a pop-up appears, can you tell me the pop-up message?
Thank you
Hi it happens when I click apple music or search. It happens every day.
We are very sorry for the inconvenience during use.
We will identify the symptoms and fix it as soon as possible.
Thank you
Hi do you have any updates to my problém ? I like to use Rosé but with this problém it is almost unsuable .
Thank you
We apologize for the inconvenience during use.
We are currently investigating the cause to fix the problem.
We will fix it after we find out the cause.
Thank you
Hi please is there any update to this? It is really annoying and I have to use other app like mconnect to select and play music via Rs150 and Rs201.
We are aware of the issue. We are having trouble editing it.
Even if it is a little inconvenient, please wait a little.
Thank you
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