Rose Connect Premium App

#22

Thank you for sharing your experience with the issue.
We’ve checked the issue below and it appears to only occur on the Qobuz app.
We’ll provide feedback when we release an improved version.
Please let me know if you experience any other issues.

(2) When you selected in the three dots the option “clear the queue and play from here”, the result before this update was to play a disc from a concrete track until the end. Now the whole disc is added to the queue starting with the selected track. I find this absurd.

#23

Thank you HiFi Rose.

Right now I have the Qobuz version 5.9.07.10

When the new version of Qobuz is realese, the update will be automaticaly overwriting the actual one, or I have to delete the actual one to install the new version?

Kind regards.

#24

Since eversolo has the nice feature, that they adopt there app to FireTv (in TV mode, but with control etc.):
Is there any chance that also Hifi Rose will do this?

#25

@ROSELOA Answering your questions:

  • I am using Qobuz.
  • I am using the Samsung Galaxy Tab S5e. No problem until this update.
  • The message appears regardless the album.

I have tried with a phone and the issue never occurs. It may be a problem with my tablet although it never happened before this update,

#26

@Rose_love In my case it happens with Qobuz by using the Rose Connect app, not the Qobuz Connect.

#27

Is your Tab version older than Android 10?
This issue has been fixed and is scheduled for release this week.
I’ll leave a comment when the new version is released.

#28

We’ve confirmed the issue you mentioned and have resolved it.
We plan to release an improved version during the week.

#31

Please share your email and we will send you a test version.

#33

@Rose_love Both issues I commented here have been quite solved with the 5.9.07.10 version of Rose Connect. Many thanks.

There is another little problem I have noticed. When trying to erase a concrete track from the queue (not the whole one) the grey rectangle does not appear and, in fact, the effect is to play the selected track. I don’t know whether this is related to the recent updates since it happened to me at least once in the past, but then the problem was simply solved turning off the tablet and turning on it again and now this does not work.

#34

@Alberto
Thank you for your feedback.
If the issue you mentioned is easily reproducible, please provide a video or photo of the issue to help us analyze the root cause.

#35

@Alberto

Please check a few things:

  1. When you are in the queue, did you press the trash bin icon at the top before selecting the track you want to delete?

  2. After pressing the trash bin icon, does tapping on the track cause it to start playing instead of showing the delete option?

  3. Does the same issue occur even after deleting and reinstalling the RoseConnect app?

#37

@ ROSEHAN Answering your questions:

  1. I press the trash icon.
  2. Exactly: It starts playing rather than appearing the grey rectangle . But, if I press “select everything”, the rectangles don’t appear but the queue is fully erased.
  3. I have deleted and reinstalled the Rose Connect app and the problem persists.
#39

@Alberto
I’ve reproduced the issue you mentioned. I’ll comment when it’s fixed.

#41

The issue has been fixed: When trying to delete a concrete track from the queue, the grey rectangle appears again and it is possible to do it perfectly. Thanks.

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