"ROSE Connection Failure"

I am trying to connect my laptop to my RS250, but I get a “ROSE Connection Failure”. It used to connect just fine, now it doesn’t? The 250 indicates it is connected to my WIFI, as is my laptop?

I can’t figure it out, any help on how to diagnose and fix, would be greatly appreciated.

Oh yah, get Amazon Music added!

@phkiii

The update link below is the latest version of RoseConnect PC that we are currently providing.
Please install RoseConnect PC from the link below.

  1. PC

RoseConnect-5.9.14-prodRelease.exe - Google Drive

  1. MAC (Intel)

RoseConnect-5.9.14-prodRelease-intel.dmg - Google Drive

  1. MAC (Silicon)

RoseConnect-5.9.14-prodRelease.dmg - Google Drive

Amazon Music is still under internal review and consideration within our development team.

My advice for you is that if your devices can’t play Amazon Music gapless, don’t waste your time adding Amazon Music.