ROSE HIFI app listing of external SSD contents incomplete

Function
#1

I am using RS 250A as a music server for my digital music stored in an external HD. I use ROSE HIFI app installed on an Apple iPAD to navigate through the media. When I use Classification according to Artists the alphabetically sorted list shows artists up to the letter “M” and continues with "A’ over again and never shows a complete list of artists in my collection. When I check the list on the device the list seems to be OK. Rescanning the DB and redownloading it to the app didn’t help to correct the appearance. I am assuming that this is a bug in the app-software. Is there a remedy to this?

Thanks

#2

@Nezih

We apologize for any inconvenience caused.

Please answer a few questions.

  1. How is the version information of your RS250a displayed?
    RS250a–>Settings–>System info–>System version info
  2. Currently, we are not experiencing the same symptoms as you. Let’s check a little more.
#3

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Hi
I just uploaded two screenshots containing information about the Rose version as displayed on the device and on the iOS app. I hope this information is helpful. I will very much appreciate your help in resolving this matter.
Regards