After updating to the latest version Rose RS130 the App Rose One or Rose premium can’t find the device even by entering the fixed IP address of the local network. I try even with QRcode without success.
Every time the answer is “the IP address was not found”
I try everything the Rose RS130 is connected to the network properly with fixed IP and play music but the App Premium or One can not find the device.
I try from different iPad or IPhone and the problem persists.
Please Help to solve this problem. Until 3 days ago it worked properly
Seems your device with Rose App on is on another network segment as your RS130.
Please, check also on your router and look at it, if both units are on the same 9 digits from left.
I check everything it’s it is in the same network
I try with different iPad and iPhone and
I try different connections with different networks
the problem persist
I spent three days by checking and trying different methods by installing and uninstalling the app and make factory reset to Rose unit.
The curious think is that sometimes the App can find the device it reconnect and after a few minutes disconnect and start the same problem.
After the updating, how do you solve this problem?
Yes, happens every once and a while… Quite frustrating actually…
It’s like the RS130 isn’t performing a handshake with the router… I once had to restart both the router and the RS130, in order to get it working