Rose RS250A Bricked after 4.5 weeks

Hello,
First post here so bear with me please.
I purchased this Hifi Rose RS 250A just under 5 weeks ago and today 09/16/26 just stopped working and on the display it says restart system for stable operation. I have no access to the screen for a hard reset

This makes me nervous owning this unit at this price point after only 5 weeks of use
I have tried i’d think everything unplugging everything, rebooted 100 times, nothing in Rose app to go on, it does have the latest software update 5.11.03
What do i do ?

Thank you