Rose RS250A Bricked after 4.5 weeks

#1

Hello,
First post here so bear with me please.
I purchased this Hifi Rose RS 250A just under 5 weeks ago and today 09/16/26 just stopped working and on the display it says restart system for stable operation. I have no access to the screen for a hard reset

IMG_9106
IMG_91064032×3024 2.29 MB

This makes me nervous owning this unit at this price point after only 5 weeks of use
I have tried i’d think everything unplugging everything, rebooted 100 times, nothing in Rose app to go on, it does have the latest software update 5.11.03
What do i do ?

Thank you

#2

@Fishinsea
Hello,

If you happen to know the Rose ID you are using, please send it to the email address below. Even if you do not know it, please send us the email address you use, and we will provide you with a guide via email regarding this matter.

shim1691@citech.kr

#3

Thank you for sending me the update via email, i was able to put the update on a thumb drive and upload it back onto the Rose RS250A
and im back up and running,
Thank you

#4

@Fishinsea

We’re glad to hear that you were able to successfully update your RS250A using the USB drive and that the unit is now working normally again.

If you experience any further issues, please feel free to contact us anytime.

Thank you for using HiFi ROSE.