Rose Tube Only Partly Loading Videos RS250

I have tried to use Rose Tube today and have found that it is now only loading part of a video up and then stopping. It does this no matter how long the video is. I have checked my wifi connection and it is stable at 350mbps. Also I reset the machine and it’s still the same. Everything else, such as Apple Music works perfectly. Any suggestions anyone?

mine did this and it was fixed by updating that app on the front of the device.

Thanks Tyler, I have updated it via the app on the front panel and it works now