My rose RS 130 will not connect anymore it cannot produce a IP address and keeps asking me to just log in over and over I go to device management and there’s nothing there I’ve I’ve tried everything possible and Rose is giving me a few things to try but nothing works I hope nobody else gets stuck with this unit I guess I’ll have to go back to my old player I never had problems with and that only cost me $500 The Rose RS 130 might look nice and have a beautiful screen but good luck keeping it working
Sorry to hear and hoe you can work something out!
You didn’t mention what suggested measures were. However, did you try wird and wifi connection as well as resetting, Factory Reset and keeping the unit from power for a longer period (> 1 hour)?
Did you consider going back to your dealer?
To connect your Rose device with the RoseConnect app, the IP address connected to the Rose device and the IP address of the device you are using when using the RoseConnect app must be the same.
In simple terms, you must be connected to the same Wi-Fi.
I have a few questions for you.
- Is your Rose device connected to the same Wi-Fi as the device used when using the RoseConnect app?
- To connect your Rose device and the RoseConnect Premium app, they must be connected to the same IP network. Even if Rose device is connected by LAN cable, it must be connected to Wi-Fi of the same IP in your mobile phone.
Connect to your RS130 via LAN from your router.
RS130—>Settings—>System Info—> IP address shown in IP Address and Wi-Fi IP connected to your phone Up to two points must be same.
Example) Correct
Ethernet IP Address: 192.168.4.44
Android IP Address: 192.168.4.33
Example) Wrong
Ethernet IP Address: 192.168.4.44
Android IP Address: 192.168.6.33
- If it is not connected even though it is connected to the same Wi-Fi, delete the RoseConnect Premium app from your mobile phone and download it again and try again.
Thank you