RoseConnect PC (Ver. 4.5.1) (Win/MAC)

Hello,

  1. Would you let me know if this is where you tried to edit playlist?
    Rose APP(Win 10) > TIDAL > My TIDAL > My Playlists > Edit

  2. Please try to edit playlist here.
    Rose APP(Win 10) > ROSE Home > My Playlists > Tap a playlist > Edit

Hi Roseloa
I can’t log in to the win app. (Ver. 4.5.1) so unable to carry out any editing.
See my previous notes about the problem.
Thanks

Hello,

  1. I’m sorry to ask you again, but you’re not using RC MAC version for Windows 10, are you?

  2. When you try to login in PC version, is there any error message?

  3. You can login in Rose Streamer as well. Have you tried it?
    Rose Streamer > Settings > User Account > login

Hi Roseloa

  1. No I didn’t download RC Mac Ver for windows

  2. Yes there is a message saying ‘ You can’t logged in’ ( see my post of 2 days ago)

  3. Yes my streamer is logged in

I can’t access the streamer through my PC which I could with previous version.??

If I remove software from PC and then reinstall will I need a new password or temporary one.?

Hello,

If your Rose Streamer and PC is connected, the account will automatically synchronize.
I guess your streamer and PC is not connected.

  1. Check if your streamer and PC are connected to same network.

  2. In Rose PC APP, click the remote button at top right.

  3. Enter the IP address of your streamer.
    (IP address of your streamer : Streamer > Settings > SystemInfo > IP address)

Hi They are connected

Hello,

I’m sorry about the issue.

Would you check the message please?

rose connect 4.5.1 will not open on latest mac os running on intel from late 2017.
the error report is too long for the message…

take a free file hoster, put all the error log stuff into a txt file and go for it…

Hello,

Would it be possible for you to take a photo of the error message that you can see?
It doesn’t have to be all of them.

@ROSELOA
I don’t know If my uploaded error log is considered…

Much improved, UI scaling and navigation. Still one bug, When a recording is selected and “Play” is selected, the music starts but the control box at the very bottom does not update to the current track. I can click on the box and it will stop the track and restart the track. But the album and info is from a previous recording. (or blank, if I have not used the workaround)
If I click on an individual track within the recording, the control box at the bottom does engage to the correct track and controls.

still not executable under Mac OS 13.4

I hope there’s a fix asap…

Help please, constant “Please check your login status” used on Windows.

The message keeps popping up and prevents any typing on search bar.

1 Like

this!! been happend to me

I also have the same problem with my RS520, says it is connected to OS 4.6.06 and tells me RS520 running OS 4.6.07 is available but no way will it connect and the flashing warning about login is driving me nuts! I have even tried reinstalling the Windows connect software.

As someone who is very new to HiFi Rose I am not over impressed at this moment in time.

Dear users

We apologize for the symptoms currently occurring in the Mac/Window RoseConnect app.

As a result of contacting the person in charge of the software, they is said that the PC version has not been distributed yet. It will be released within this week.

Thank you

Thanks a lot. Waiting for good.

Uploading: Capture d’écran 2023-06-08 à 15.22.11.png…

@Herve

We apologize for any inconvenience caused.
Please answer a few questions.

  1. What did you do on the RoseConnect Mac that caused this to happen?

  2. It is difficult to check the overall log contents with the photo.
    Can you copy the entire log contents and make it into a text file and send it to me?
    Please send it to the email address below.
    eunseong96@citech.kr

Thank you