my remote controller out of control, pause and skip key no respond but led will on when press, do remote controller had reset code, or can i buy another new one?, i buy it from gmarket, no warranty.
thx
We apologize for any inconvenience caused.
I have a few questions for you.
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RS250 remote control must be used through Bluetooth connection. Did you make a Bluetooth connection?
If not, please watch the video below.
www.youtube.com/watch?v=gTHcLYe-OwA -
If you have made a Bluetooth connection but it doesn’t work, contact the distributor in the country where you purchased the Rose device and request a new remote control.
eng.hifirose.com/Distributors
I believed i had made myself very clear, I BOUGHT IT AT GMARKET, NOT AT ANY DISTRIBUTOR,
can i direct buy from HIFI ROSE?.
And only 2 key are no function, of course i conected BT.
please don’t give me formal answer, thank you very very much.
We understand that you purchased the Hi-Fi Rose remote through GMARKET.
Are you currently residing in Korea?
However, the reason you purchased the Hi-Fi Rose remote control is to operate the Rose device.
Then, contact the distributor in the country where you purchased the Rose device.
Distributors in each country are in charge of problems related to remote controls or repairs.
Thank you