RS130 reboot every 15 minutes

ROSE Products RS130
#1

Hi HiFi Rose Support Team,

I am experiencing an issue where my RS130 consistently reboots itself every 15 to 30 minutes during normal operation.

I have already performed extensive troubleshooting, but the problem persists:

Firmware: Tested both the latest official release and the latest beta build.

Resets: Performed a full factory reset and cold rebooted the unit by disconnecting the AC power cord completely.

Network: Configured a static IP outside of my router’s DHCP assignment pool, as suggested on community forums.

Since these steps have not resolved the issue, could you please advise on what should I try next to find a potential solution of the problem.

#2

@derekyws

We apologize for the delayed response.

Based on the symptoms you described and the troubleshooting steps you have already performed, it appears that your RS130 may require inspection and service.

Please contact the official HiFi ROSE distributor in the country where you purchased your RS130, explain the issue, and request service.

You can find our worldwide HiFi ROSE distributors and dealers at the link below:

HiFi ROSE – Dealers & Distributors

We apologize for the inconvenience and appreciate your understanding.