Same here, we bought 4 of them,…2 not functional after 1 week (couldn’t switch the units on)…1 replacement (replacement sent only, as it was in a short time after sales) made it 4 weeks, then, the replaced unit had to be sent back as well (this time, no replacement, they fixed the problem of the unit),…that is a failure rate of 50+%,…the problem is known, but they are not professional enough to run a solid unit end-control, and/or delaying shipment and fix the issue in the first place,…simply bad leadership.
Replacing a broken unit with a unit having the same issue,…is wild.
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Same here. I bought two of them. One machine died within two days. The machine won’t boot and was replaced with a new one. The replacement has the same problem after two weeks (!) and needs to go in for service. I wish Rose would offer me a refund. Not to mention the depreciation incurred due to the repair of the device. I contacted Rose and so far I have not received any response.
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