RS130 Rose Tube playback problem

Function Rosetube
#21

@Sirpopealot
Please provide your ROSE ID. I will reply after verification.

#22

The RS130 seems to be operating correctly now with RoseTube. The issue is now with the RS520, that’s what I’ve been referring to in my last few posts here. Perhaps I should move over to the RS520 categories to avoid confusion. Just let me know.

#23

@Sirpopealot
Please provide your Rose ID, and I will check it for you.

#24

Thank you so much.

0D2C32

#25

@Sirpopealot
Regarding your RS520, we haven’t identified any specific issues with the latest version of the RoseTube app.

Please try unplugging the power cord and plugging it back in to restart the device. Also, could you clarify if the problematic videos consistently fail to play? If you could provide a detailed description of the scenario, we will try to replicate the issue on our end and get back to you with feedback."

1 Like
#26

RoseTube seems to be working as expected now. Thank you so much.

#27

@Sirpopealot

If you have any other issues or questions in the future, please feel free to let me know.

1 Like
#28

Thank you for the ongoing support. I truly appreciate your time and effort to make my Rose experience
positive for all three of my devices.