RS150b big screen display cannot show Chinese artist name fter upgrade SW 4.3

Support
#1

Hello. I found after upgraded to SW4.3, Chinese artist name of files from SSD or Tidal cannot be displayed (blank) but Japanese, English can be displayed.

Please check and fix, thanks

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IMG_0284_11280×960 339 KB

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IMG_0285_11280×960 342 KB

#2

I have same issue in my RS201. :worried:

#3

@ROSELOA Hello. Any news? As the bug still occur.

#4

Hello,

I’m checking it with engineers.
Are other files having the same problem?

#5

Thanks~ Up to now just found .flac audio file in SSD and Tidal also cannot display Chinese Artist name on main display (which showed on my 1st post).

#6

Hello,

We’ve checked the issue, it will be fixed it next update.

Best Regards,

#7

del…sorry

#8

@ROSELOA
Hello. I found the problem still not fixed after upgraded to Rose OS 4.3.11. Is it still under fixing? Thanks.

#9

@ROSELOA
Hello. Any news?

#10

Hello,

I’m sorry for being late.
The update about this issue caused another side effect, so it couldn’t be added to 4.3.11 update.
Now we solved the side effect, it will be fixed in next update.

Best Regards,