RS150b / Next-1265WBTA dongle not connecting to WiFi

I have had my rs150b for a number of years and in the main am happy with it. I have just changed the original dongle to that above and cannot connect to WiFi. I have rebooted the router, I have reset the rs150b and still it will not connect.

It shows the router as saved but will not connect. This is extremely frustrating as I am trapped at home for 6 weeks post surgery and was looking forward to music to help recovery.

I have read one other post from 2022 but that does answer this issue as reset has not worked. Any ideas please?

Update: I had to revert to the 531WBT dongle as I still cannot get the 1256wbta to work.

@MarcBC17

We apologize for the inconvenience caused. Please help us check the following:

  1. Since the 1256WBTA dongle did not work and you reverted to the 531WBT dongle, does the Wi-Fi connect normally when using the 531WBT dongle?
  2. If the Wi-Fi status on the RS150B shows “Saved,” it usually means either the Wi-Fi password was entered incorrectly or the Wi-Fi signal is weak. If you think the password may have been entered incorrectly, please press and hold the Wi-Fi network name, select “Delete,” and then try connecting again.

Thank you for your cooperation.

Thank you for your response. I can confirm that the wifi does work with the 531WBT dongle. I have tried several times to insert the password with the 1256WBTA, and carefully checked the password each time but with no success. Note I had to enter the password when re-inserting the 531WBT dongle so am fairly confident I am not getting the password wrong consistantly.