RS150B - no analog signal out

Support
#1

I have a few times now. I turn on my RS150B and i hit play. The 150B starts playing without an analog out.
I play via roon. But same happens if play via Rose app.

Also when i skip a song I here a flick of sound. Not always… but this all new after the update.

If i turn it on and of it always works again. But this is something i do dont want in a unit that cost this much. Anyone had the same issue or a simular issue? If yes did solve it and how.

#2

zero support?

Has anyone else had this issue?

#3

@Tom_one

We apologize for any inconvenience caused during use.
I have a few questions for you.

  1. Has it occurred since purchase? How long has it been since you used it?
  2. Are the overall cable and network connection conditions normal?
  3. What app do you usually play with? (Built-in sound source/DSD/TIDAL/Qobuz, etc.)

Thank you