Hello,
My RS150B is not powering on. It was plugged in but powered off when the electricity in my house flickered on and off a few times. I went to turn it on and it makes the sound as if something is happening but it doesn’t power on. Yes, it was plugged into a standard power strip surge protector. Nothing else was affected except some fuses in the garage. Is it the fuse on the 150B? Please advise!
Thank you,
T
We apologize for any inconvenience caused.
This problem does not seem to be related to the update.
This symptom appears if there is a problem with the DC power Board of RS150b.
It looks like your RS150b’s DC power Board needs to be replaced.
Please check the two things below.
- Please tell us the serial number of your RS150b.
- Please tell us the Rose ID of your RS150b.
RS150b–>Settings–>System info–>Rose ID - Please tell us the distributor in the country where you purchased the RS150b.
Please send your response by email.
eunseong96@citech.kr