To resolve this issue, you must update both the Rose device’s software and the RoseConnect app to the latest version and then log in again.
I checked your post and it seems to be set to Rose device–>Settings–>System info–>System version information–>4.7 (previous version). Please update your Rose device to the latest version.
If the update does not work on your device, please request an update file via email below.
eunseong96@citech.kr
If you update only RS201 to the latest version, the problem appears to be resolved.