Please, if anyone can help me.
The remote control of my RS250A stopped working:
1.- It has new batteries, recently installed.
2.- Never, in all these months, have I connected the computer to the Internet, except to make updates, and I connect them using a network cable.
3.- Please, can you guide me with a step by step, how for a 5 year old child, to make it work again?
Thank you.
Please check a few things.
When you press the button on the remote control, does the light on the remote control come on?
If the light does not blink, the problem is likely with the remote control.
If you have a problem with the remote control, contact the distributor in the country where you purchased it and tell them about the symptoms of the remote control and get a response.
eng.hifirose.com/Distributors
Is ROSE RCU displayed in orange in RS250a–>Settings–>Bluetooth–>paired devices?
If the ROSE RCU is white instead of orange, please check the video below.
www.youtube.com/watch?v=D6bcSzOBtt0
Thanks for the response.
I press the button on the remote control and no light comes on. I changed the batteries with new and unused ones, the same thing happens and in addition, the remote control becomes hot, even if the RS250A is turned off, the remote control gets hot and the batteries even hotter.
The RCU is in orange.
The distributor link does not work, I need to know if there is a distributor in Miami that sells the remote control for the RS250A.
I look forward to your response, thank you!
José.
@JMBARG
For the US and Canada, the distributor is MoFi. Below is the contact information for MoFi.
Thank you ! 