RS250A won’t turn on after latest update

Hi - after installing the update, the unit won’t turn on unless I unplug power and press power button on unit. I performed a factory reset. Any ideas how to fix? Thanks!

Could be the same problem that broke a bunch of RS130’s - no response from support on this.

@conrad @Benh7893

Are you using Roon in standby mode?
We plan to release an update tomorrow to address this issue.
If you continue to experience the same issue after tomorrow’s update, please let me know.

Hi - thanks for your response. It wasn’t in standby mode. I’ll try the new release and let you know

@Benh7893

Yes, if the problem is not resolved after the update, please let me know and provide additional detailed explanation.

The update from yesterday seems to have resolved the issue. Thank you for your help!

@Benh7893

I’m glad to hear that the issue has been resolved.
If you encounter any other problems, please let me know.