RS520 - damaged, crackling

RS520 - damaged, crackling and shooting on the right channel
On May 16, 2024, I returned the faulty RS520 to the store and until today there was no answer as to how long it would take.
I bought the RS520 to listen to music, not to have it serviced.

@Krzysztofa
We apologize for any inconvenience caused.

  1. What is the name of the distributor or agency in the country where you purchased the RS520?
  2. Have you contacted them but no response?
  3. Please send me your purchase information and your response to the above information to the email address below. I will contact them.
    eunseong96@citech.kr