@Smegel
Hi thanks for replying to my post.
Of course, it’s their job to deliver working and updated products, or do you prefer to pay to receive a non-working product? It’s not like my Rose 130 that updates automatically. My trusted shop has electronics and IT technicians and they haven’t been able to update the RSA 720. Or does Rose collect the non-updated 720s and send the updated and working products to the importers, or does the importer do it? I, the end user, want a working product. I don’t want to waste time testing and trying the various solutions proposed in the forums. Going back to my dealer to return the new and non-working product is the importer’s job, not mine. To date, after three weeks, I still haven’t received what I paid for because the importer doesn’t know how to do his job and, knowing about the problems, only has old RSAs from 2023 that aren’t updated. If you prefer to pay for non-working products, No, I’m not interested in a closed or open box. I’m interested in a perfect product that doesn’t give me problems, even if it’s the cheapest product. I have the RSA 720 and I have much more expensive cables. Even in Switzerland, we don’t give away money.
Furthermore, here it is not customary to give discounts even if you buy a rs 130 you will receive a discount if due to a problem with the importer or roses the owner of my trusted shop who is a dear friend of mine has to send a technician to my house every hour it costs at least $ 150 therefore on a product that sells for $ 400 he is already at a clear loss
