Hi, my silver remote stopped working for me. How do I get a replacement?
Bonjour.
Simplement en demandant au revendeur qui va faire une demande au distributeur.
C’est comme ça que j’ai fait changer ma telecommande
Gil
We apologize for the inconvenience.
Please check a few things.
- Does the same symptom appear even if you replace the batteries in your remote control?
- Is your remote control properly connected to the Rose device via Bluetooth?
www.youtube.com/watch?v=gTHcLYe-OwA - If the remote control does not work even after trying the above two steps, contact the distributor in the country where you purchased the Rose device and request a remote control.