The RW800 is currently under development and is scheduled for release next year.
The design is still subject to change, and the price has not yet been finalized.
Can HiFi Rose please provide a complete list of all user-requested features that have actually been incorporated into Rose OS — excluding routine bug fixes and minor grammatical corrections?
I’ll start the list myself: AirPlay 2 and Qobuz Connect. Beyond those two, it appears there are dozens — if not hundreds — of outstanding feature requests that have gone unanswered.
The pattern has become predictable: an apology, followed by a promise to “forward the request to the software or hardware team,” then silence for weeks, months, or even years. Eventually, a user follows up and is told the feature can’t be implemented “for technical or licensing reasons.” Then the cycle starts all over again.
It’s time for transparency. The community deserves to know what’s actually been delivered, what’s in development, and what has been formally declined.
Bla bla bla. @ROSEHAN please refrain yourself from these empty statements. An insult to the community. I totally agree with @duffer5.
Rosehan,
Thank you.
If HiFi Rose is publicly displaying a new product and details of its features at an audio show, it would be considerate of the HiFi Rose user base to post that same information here.
StandardModel
I think the utility of this forum for Rose is letting the user base (beta testers) identify problems in the devices that are on the market. Rose then sets about to remedy what they can through software updates. Some of us want added features. Some want features that used to exist but no longer do. I personally just want the unit to perform as advertised.
No electronics company announces products and specifications that they are developing before it is ready to go to market. Apple does not. Firstly people will wait for that new product and not purchase what is in the channel. Secondly it sets an expectation that whatever the company announces as developmental will actually come to fruition in a reasonable timeframe. Rose is no different. As much as I enjoy reading the suggestions duffer is offering, and moreover, I admire his persistence, I have no expectation whatsoever that Rose will accede to his wishes.
I regret my purchase and that is my problem. I need to deal with it in my own way. I personally don’t care what Rose is working on because I will never buy it. Many here seem to care about Rose’s viability as a going concern. I don’t. They can always license their display technology to other companies to stay viable, but they won’t. Citech will just absorb the loss and continue to use the tech in the other parts of the business.
The high-end of hifi has high margins because audiophiles are willing to pay up in pursuit of their dream system and I think Citech saw an opportunity to chase those high margins. They have cool touchscreen technology that I personally have not seen on other audio devices. But they are failing at reliability (for some of us) and that is something they need to work on. Yes, offer suggestions, but don’t get upset when the company does not incorporate them in your timeframe, if ever. It is their business, you are just a consumer.
Just a reminder that Airplay 2 for Windows 11 is NOT implemented by Rose. Their claim is that you cannot do Airplay 2 from Windows 11. This is simply not true. Apple Music for Windows and iTunes (still being updated for Windows 11) use Airplay 2 and there are numerous devices that are compatible with these Windows applications. Rose simply refuses to implement the protocol.
Tidal Connect hasn’t been activated for two years. I wrote, and each time the response was that we were working on it, and then a moment. Two years have passed, the warranty has expired, and Tidal Connect still isn’t available. I definitely won’t buy anything from Rose again.
Eleven,
Yes, I’m “just a consumer”. A consumer is a customer. No business exists without them. Customers are essential for any business, to state the obvious. Chasing margin when you are in competition with China is a fool’s errand. It is a guaranteed admission to the lemming brigade.
I have thought that HiFi Rose which does many things very well would listen to and try to “keep the customer satisfied” to quote Simon and Garfunkel in “Bridge over Troubled Water”. I may have been wrong. One or two updates a year won’t cut it. Complete failure to successfully validate the software is just not OK for anybody much less a premium brand.
I have better hopes for HiFi Rose.
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StandardModel,
I am not sure I completely agree with you. I don’t think Rose is trying to win a race to the bottom with China on being the low cost producer. I think they are aiming higher, into the middle hifi ground, with the higher margins that come with being there. Heck I think the Chinese companies are trying to do the same thing. The Topping D900 is an example of that as is the Magnetar Blu-ray player. Every company likes high margins. Just ask the pharmaceutical companies.
I don’t care about how many updates Rose makes a year. Not needing any update would be fine with me because I know the product works as it is supposed to. I think they try to do too much in terms of pleasing the customer, which is fine, but do the basics correctly and then go up the add-on services later. Personally if an update for a new functionality is worth it, I would pay for it.
Eleven,
I wasn’t clear in my post. HiFi Rose isn’t lowering its price, but Eversolo and others are producing ever more capable equipment at prices of about half or less of what HiFi Rose is selling equipment of similar capabilities plus upgrades and more features every month with software that really works.
Presto!
There goes HiFi Rose’s margins along with that demanding evil customer.
I have made a post stating that I too would be willing to pay a subscription for GOOD software upgrades.
StandardModel
This mean that Rose RS520 also will not receive an updated Spotify with CD-quality (Lossless/Hi-Res)?
At this moment, enabling Spotify Lossless through the current SDK is very challenging.
We cannot directly update or modify Spotify’s SDK, and therefore cannot support Spotify Lossless on existing models right now.
Could you please let me know if you have already started the Certomato certification process required for Spotify Lossless support on the RS130?
If the process has begun, do you have an estimated timeline for when implementation might be completed?
Thank you in advance.
Best regards,
Göran
At this moment, enabling Spotify Lossless through the current SDK is very challenging.
We cannot directly update or modify Spotify’s SDK, and therefore cannot support Spotify Lossless on existing models right now.
However, the new module RW800 , which supports Spotify Lossless and TIDAL Connect, is planned for release around March next year .
Hi,
Thank you for your response. However, the explanation still does not align with the information provided by Spotify, nor with what competing manufacturers have already accomplished.
To avoid further confusion, could you please clarify the following:
- Has HiFi Rose initiated the Spotify Lossless certification process via Certomato?** This is the only official pathway for enabling Lossless, so a yes/no answer would be appreciated.
- Is the RS130 included in this certification process?The RS130 is a premium, Android-based platform, and technically should not require new hardware to support the updated Spotify SDK.
- Why is a new module necessary? Competing brands (KEF, Yamaha, Bluesound, WiiM, etc.) have already integrated Spotify Lossless purely through firmware.Can you explain why HiFi Rose cannot do the same?
- What is the expected timeline?A rough estimate (Q1, Q2, etc.) would be helpful.
I invested in the RS130 specifically because it was marketed as a flagship streamer with long-term software support. I simply want to understand the roadmap and why the communication so far has been inconsistent.
Thank you in advance for a clearer update.
Best regards,
Göran
1 Like
It appears that Spotify has recently changed its policy so that eSDK support is now only available through approved System Integrators (LinkPlay, Frontier Smart, Libre Wireless, StreamUnlimited, etc.).
At this time, we are unable to update the eSDK, which means Lossless support is not possible in the immediate future.
Therefore, we are currently unable to provide any schedule or timeline for this feature.
Hi,
Thank you for your previous reply.
I just want to make sure I fully understand the situation regarding Spotify Lossless support.
You are saying that Spotify has recently changed its policy so that the new Lossless-enabled eSDK can only be implemented through approved System Integrators (LinkPlay, Frontier Smart, Libre Wireless, StreamUnlimited, etc.).
This means that existing Spotify Connect implementations cannot simply be updated — a new integration and a new Certomato certification are required?
Could you please confirm the following:
- Has HiFi Rose already initiated the new eSDK integration through one of the approved System Integrators?
- If so, is there any estimated timeline for Certomato approval and Lossless support?
- If not, is this planned, and what is preventing the process from beginning?
I appreciate your transparency, especially considering that many competing brands already have a clear roadmap for Spotify Lossless.
BR
Göran
