when the device is in stand by mode, there is a buzzing noise, when I turn off the device it is silent.
We apologize for any inconvenience caused.
When the power is turned on, it is normal to hear some sound of power flowing.
Please answer a few questions.
- Can you hear your RS130 clearly even when it is far away?
- If you increase the volume of RS130, does the buzzing sound get louder?
They called me from the service that it is necessary to replace the entire base plate, a deadline of about 3 weeks. Of course I’m not happy about it.
We apologize for any inconvenience caused.
The distributor in the country where you purchased the Rose device holds the authority for repair, exchange, and purchase-related content. Although 3 weeks is a long time, try shortening the time by conveying the information to your distributor. Sorry for not being able to help you.