Switching Output

Hi

I notice when I use Optical In (using the remote to select), then
after I want to switch to using streaming services, I just use either Roon or Rose app to play music.

The music will play right away, no issue.

But, the selection in on the panel of RS150, still shows Optical In.

So this is a problem when I want to switch back from Streaming to Optical-In. I have to use the remote to select “RS150” first, then go back to Optical-In.

Is this a bug in the app?

Thanks in advance

Hello,

Does it happen everytime you switch the IN/OUT setting?

Yes
Every time and it’s alway the same process.

Hello,

We will check and let you know again.

If you don’t mind, would you try factory reset?
(RS150B > Settings > SystemSetting → Factory reset)

Is it RS150 or RS150B?

When you played the streaming service from ROSE app, did you use TIDAL? Or Qobuz?

Do you see the OPT IN activated on the TOP of home screen as well?
(The screen where you select Qobuz, Tidal, Radio, Settings…)

Thank you,

  1. I did just couple days before I notice this issue.
  2. RS150
  3. With Roon. If I use Rose own app, it ok.
  4. Yes when I use Roon

Hello,

Would you check if it works without bothering you now?

Hi,
It seems better now but new problem.
When I make setting adjustments in the output menu (such as filter change, or mV change)
I can’t play the music from the RS150 by pressing ‘Play’ button on the LCD touch screen.
I need to use the application (either Roon or Rose app) to continue playing the music.

Hello,

Please check if this is what you meant to say.

Do you mean the ‘play button’ here?

Or the play button at the top of the screen on home menu?

Button in your picture.

Hello,

RS150B > IN/OUT settings > Filter changed > and then the play button in the screenshot doesn’t work?

Would you touch the power button for 5~6 seconds? You will see reboot button. Please check if the issue happens even after reboot.

Hi

No change, still don’t work.