Tidal outage.
Yesterday 21.10.2925, there was an Amazon server outage, and Tidal wasn’t working for me for several hours. This evening, all my devices on the same IP address, i.e., two smartphones, received Tidal without a problem, but on this IP address, my Rose 150B, manufactured in March 2022, won’t connect to Tidal at all. It’s been working fine so far. Please help. Serial number: EBL 4203AB000021.
Regards, Tadeusz.
Ok, so here’s a silly question…
Did you completely power off your 150B? (You can also unplug it to make sure.)
The only reason I bring this up is that w the power off vs stand by feature… you may not have fully powered it off.
Please answer the following questions so we can better understand the issue:
-
When you open Tidal on your RS150B, what exactly appears on the screen?
If possible, please take a photo and send it to us. -
When your RS150B is connected to your smartphone through the RoseConnect app, what appears when you open Tidal in the app?
If possible, please take a photo and send it to us. -
Does the same issue occur even after you delete and reinstall the RoseConnect app?
-
Does the same issue occur even after you perform a factory reset on your Rose device?
Rose device → Settings → System Settings → Factory Reset
It appears that there was a recent issue with Tidal, which may be related to the problem you are experiencing.
Well, that’s a stupid question. The first step I always do is a hard reset with every processor.
Well you never know.
I told you it was a silly question… 
You’d be surprised on how many people don’t know how to force a shutdown on a lot of different components.
After closing the Rose HiFi app, the message on the RS130B is the same. I’m sending a photo. It looks like there’s a conflict between the RS130B engine and Tidal. I’m not restoring factory settings yet, as all other functions are working properly. I also have individual preferences for saved outputs and broadcasts.
Its weird. Lots of moving pieces in terms of software.
Ok, I’m not familiar w all the features of the RS130B… going off my RS520… does your RS130 have a Rose Store app?
Can you delete the Tidal App and then reinstall it separately?
I didn’t get any help from Rose support, so I uninstalled Tidal and installed the same version, 5.9.07.12. Everything works very well, and it works with Rose HiFi as well. However, Tidal support worked very well; they gave me support. There’s still a long way to go before Rose’s support is good. But it must be admitted that the RS130B plays music perfectly.
Tedy
Having spent 40+ years in the IT industry… ( I started young)
I can tell you that support is usually the last thought of a company.
Not knowing what they did… it seems like they are caching and storing some information that needs to be cleared out… so removing and reinstalling seems to be the path of least resistance.
Some of the YouTube reviewers are starting to see how important software has become in terms of audio equipment. Your DACs , Streamers , etc … are now more reliant on software than just the amps and other equipment.
There’s a simple solution. Use your own sources as well—I have 2,000 CDs and 1,500 vinyl records. I alternate between listening analog end streaming
to a purely analog Luxman Class A. Streaming is convenient, but unreliable. Best regards from Krakow.
2 Likes
I’ve just finished listening to the EverSolo DMP-A10. It’s a class above my Rose RS130B. The sound quality is amazing, and the functionality is three times better than the RS130B. So, I’m saying goodbye to Rose. I was looking for a solution because Rose’s service center completely ignored me. Greetings from Krakow, Poland.
2 Likes
and EverSolo DMP-A10 has a super-working Tidal Connect.
2 Likes
Hifi Rose you better watch out.
There are two things to think about…
-
Eversolo’s go to market strategy… they are on every major YT Influencer’s list.
-
They are coming in as the cheap upstart, but have evolved upwards in price and performance.
Still lacking in some respects… but if they can accomplish 90% for 1/4th the price… customers will buy them over more expensive kit.
They still have their flaws but the User experience (UX) bests most everything out there.
1 Like
My opinion is not based on YouTube. On October 25, 2025, I personally tested the Rose RS130 and RD160 set against the EverSolo DMP-A10 in fairly good technical conditions. My conclusion is that the EverSolo DMP-A10 was a real winner. I was initially skeptical about the DMP-A10, but after listening, I was surprised by the quality and spaciousness of the EverSolo’s sound. This is an outstanding product (I’m not judging other devices from this manufacturer), and that’s why I’m in the process of finalizing the purchase of the DMP-A10. Furthermore, streaming from Tidal is better refined than Rose’s. The RoseHiFi app keeps crashing, and I’ve been struggling with it for three years now. I’ll share my observations when I install the DMP-A10. Another shocker is the price!!! The DMP-A10 is 45% of the price of the Rose RS130 and RD160 set. It’s a real winner.
I was talking in generalities.
I don’t disagree with you except when it comes to power.
Also look at the prices.
The A6 was less, then A8, now A10.
The reason I went with the RS520 was due to its GaN amps with a lot of power and then price.
Sound is good.
If you compared the A10 vs the RS451, it would be a tougher call.
Its a tight market in the $2,000.00 - $3,000 range per product.
And yes, I did think about an A10 paired w Orchard Audio’s mono s.
But it would have been double the price of the RS250.
You know, Mike, I’m only mentioning streaming. I’ve had the rest polished for four years, including a Luxman L-550AXII Class A and a Chario Aviator Cielo. It only decodes digital signals from Tidal, and the rest is pure analog. That’s why I only evaluated streaming from the Rose RS130B with an EverSolo DMP-A10. Best regards.
Sure. And I do agree that the A10 is solid.
There is a really good stereo store about 2.5 miles from me and I heard it there.
Personally I want GaN Class D amps because I don’t want to heat my condo. Also love the ‘always on’ capability found in better class amps.
Rose can do better… Its just a matter of making the investment.
What is the RS130B? I have the RS130. Does the RS130B have a setting that automatically powers down re-boots and factory resets every week so that we don’t have to do this ourself?
We with HiFi Rose can only watch and wait.
Eversolo Audio
noterdopSsc85833a3lmhfa70ttg6ift6f317gi5lc6h5m11750tatum080f ·
Eversolo OTA V1.5.30 – Smooth Listening, Enhanced Experience
For DMP Series, T Series & Play Series
What’s New?
Added Composer Favorites
Added Total Queue Duration
Added Album Artist Categories & Favorites
Added Retro Tape VU Meters
Added USB Audio Output Limits
Added Optical Output Clock Compensation
Added Log Report Feature
Added IIS Audio Channel Swap (T8)
Added BBC Radio Music Service
Added JRiver Local Music Service
More optimizations & fixes…
Still, I have four Hi Fi Rose devices and love them, warts and all.
StandardModel
1 Like