Tidal Video low quality on tv (RS150B)

Hi, so when using RoseTube or others the video towards my tv it is high quality. However for some reason when using Tidal videos the quality is like 480p. Eventhough I use the same settings and the output is at maximum.

Any ideas?

@StanlySuijk

We apologize for any inconvenience caused.

The quality of the original Tidal video is often somewhat poor.
However, sometimes there are videos that are not available on YouTube and are available on Tidal Video.

Hi Rosehan,

Thank you kindly for the reply.
However, it is unfortunately not the case that the problem is with the video on Tidal.
When I play exactly the same Tidal Videos through (for example) Airplay or the Tidal app on my TV the image quality is super crsip. So it appears that the problem lies with the communication between Hifi Rose and Tidal Video (on my device).

Hopefully there is a solution.

@StanlySuijk

What is the HDMI resolution set to on your RS150b?
RS150b–>Settings–>Display–>HDMI resolution

Hi, my Hifi Rose is on maximum output resolution.
What else could be the problem?

@StanlySuijk

We apologize for any inconvenience caused.

There is no other way than the above method.