Tidal with Dolby Atmos album

Function TIDAL / QOBUZ / SPOTIFY
#1

Could you please advise if there is any plan to play tidal with Dolby Atmos album as the Tidal app which automatically switches it to stereo mode? With more and more albums being released in Dolby Atmos format, rose hifi loses its competitiveness. The simplest way is to support Tidal connect instead of insistently keeping users using Rose connect for Tidal.

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#3

Seems you are not understanding my question.
I am not asking you to support Atmos.
Please look at the question more clearly before you fight back with the customer!
It is what your company lose!

You should know and understand Tidal app can automatically switch those Atmos albums to the stereo mode for the device is a stereo player. And this statement I have clearly mentioned.

Just an example, please try to play the new “Wet Leg” album by Rose connect. Then, please answer again the question!

" How does Dolby Atmos Music on TIDAL work for devices that are not Dolby Atmos enabled?

When a device and/or connected playback system is not Dolby Atmos enabled, the TIDAL app will recognize this and the stereo version of the track will be played. The user will be notified with an in-app notification."

1 Like
#4

I am totally disappointed!
Also, please refer to another thread

2 Likes
#5

Hello,

This issue requires collaboration with TIDAL. We are in contact with TIDAL, so we will try to resolve it in a positive way.

2 Likes
#6

Hi Roseloa,

Thanks for your reply. I appreciate it.
It sounds nice you have a plan and progress on it.
Looking forward to the updates.

BR
Andy

1 Like
#8

You’re right. All ROSE company members have the Moderator mark. I would like to take this opportunity to sincerely thank to @aswiss for his active work.

2 Likes
#9

Lack of playing Dolby Atmos tracks in stereo mode is starting to be a big problem, as more and more albums on Tidal are in Dolby Atmos…
I hope it will be solved soon :+1:

1 Like
#11

Thanks, but how to do this?

#13

Hi Gianni,

Don’t waste the time asking/responding the aswiss reply.
He doesn’t know what is the actual problem.
It is not a Tidal problem. It must be Rose supporting Tidal issue.
The Offical Rose staff reply in the above has already said they are communicating to Tidal how to support it in Rose products.
Let’s wait for Rose official staff to support it.

1 Like
#14

so its not Rose to blame for this - its Tidal.. ← that’s why I said ‘rose hifi loses its competitiveness.’, and lucky, the words do not come from Rose hifi staff.

#15

It’s strange that such an expensive device can’t do things that a regular phone can do. The manufacturer did not inform about this in any available materials.

I find that unacceptable, especially if Rose isn’t going to do anything about it. They should inform about limited functionality.

I hope Rose will resolve problem soon?

#17

same problem with atmos I have a node 2 which converts without problem! it’s frustrating at this price I just got my rs520 the sound is very good but it lacks a lot of improvement compared to blusound

1 Like
#18

Any news about PROBLEM with plaing Dolby Atmos files on Tidal (in stereo mode)? ROSELOA?

1 Like
#19

@Aziz @Gianni

I’m sorry to tell you that, HiFi Rose does not support TIDAL Dolby.

#20

Any plans to add Dolby Decoder chip in future hifirose products?

And keep same price :sweat_smile:

#21

It is strange that you would compare the massive development budgets of mobile phone manufacturers to that of a niche audio product.

#22

Dear Hi-Fi Rose users

I’m really sorry. Once again we would like to inform you that we are unable to support TIDAL Dolby.