Treble LED out on RA280

Support
#1

Hello, I have had my RA280 for a few months now. within the first couple days the LED on the treble knob has went out. It went back on so I considered it a fluke. But now a few months later it has gone out again and is not coming back on. Anyone know a fix for this? It there a reset procedure I might try? I have updated to the latest firmware.

Thanks
Tom

#2

@tommarquis

We apologize for any inconvenience caused.
There are two reasons why the LED may turn off.

  1. If Bypass is set next to ON, it is disabled and the LED turns off.
  2. There is a DImmer function next to the VU meter, and if it is set to 0, the LED turns off.
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#3

Thanks for the reply.
Both the dimmer and bypass switches are on. But the LED light on the Treble knob is off.
Any idea how to fix?
Thanks,
Tom

#4

@tommarquis

Please send me a photo of your RS280 as I sent it to you.

#5

Here is a photo of the treble light off on my R280
Thanks

IMG_7528
IMG_75282016×1512 637 KB

Please let me know if there is a fix or do I need to get the device replaced
Tom

#6

@tommarquis

We apologize for any inconvenience caused.

The TREBLE /dB part of the RA280 must change each time the BYPASS switch is turned ON/OFF.
If there is no change in TREBLE /dB even when the BYPASS switch is turned ON or OFF, contact the distributor where you purchased the RA280 and request repair.