Dear Hi-Fi Rose Support Team,
I am writing to follow up once again regarding the ongoing issue with the VU meters. The display needles continue to clip severely, rendering the VU meter feature entirely unusable during daily playback.
You previously assured me that a software/firmware update resolving this calibration issue would be released by the end of September. As September has now passed without a fix or functional update being provided, I am requesting an immediate status update on this matter.
Please provide answers to the following:
- Current Status: What is the exact release date for the corrected firmware regarding VU meter scaling?
- Hotfix Availability: Is there an estimated timeframe for a temporary patch or hotfix if the main update is delayed?
As a valued customer, I expect the visual user interfaces of a high-end audio component to function flawlessly. I kindly ask that you treat the resolution of this issue with high priority.
Thank you for your prompt response and for providing a definitive timeline.