For me it works perfecty with the Ifi Purifier 3, and it’s stable.
But like you I Hope Rose will find a way to solve this usb issue because it’s so bad for a 4800€ streamer
We apologize for any inconvenience caused.
Let’s check the issue a little further. However, as I said above, Audio USB port compatibility with DAC is very sensitive, so it may be difficult to solve with software.
HiFi Rose advertises the RSA720 as a direct compliment to the RS130. The fact that it doesnt work as advertised is ridiculous. Why are we the ones trouble shooting while you dont even reply for weeks?
My RS130 is 3 weeks old and initially worked great with an Audioquest Evergreen USB cable to my Axxess Forte DAC.
Today I can’t connect to the DAC. I reset power for RS130 and DAC and it worked for about 10 minutes then I got the No DAC Found error.
Maybe a return is in order since there seems to be no solution.
Did you test it with a different cable and?or a different source for the DAC?
No, I don’t have another USB cable to use. My Audioquest cable worked for 2 weeks - no problems.
Other folks have stated multiple cables did not fix the issue. The 3.0 port does work with the DAC. Does my sound quality lessen as no galvanic isolation?
Where is HiFi Rose on this issue? I wish they had a customer support phone number, there sales volume may warrant it.
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Can you try plugging the cable in a computer and test from there, that would rule the cable out-- AQ is expensive and nice looking, but not an actual USB cable.
Same cable?
No.
Thank you, Boris. Since the 3.0 ports work fine (same cable) and sound quality is not lessened, I will use one of the 3.0 ports.
I agree and don’t notice any sound quality reduction with the 3.0 port.
Cable I use - AudioQuest Forest cable (USB Type A to Type B) (.75 M)
Great, this rules out the cable as a culprit (although I would wager a case of beer of your choice that an Office Depot cable for $3 would “sound” exactly the same) and leaves the problem somewhere in Rose’s handling of those ports. Which would not be the first time…
As long as it works for you and sounds good, I’d just keep it as is then.
Here it is 9 months later, I’m a new owner and this is STILL an issue. It connects to my Chifi DAC but NOT a Tambaqui Mola Mola? Wow HiFi Rose.
I’ve created this post and what happens is very boring.
As I wrote before, I have solved this issue by insert a IFI usb Purifier 3 and it’s work well.
Recently in september I have tried an Audioquest Diamond usb cable with DBS system and it works great (without the IFi Purifier).
This may be a solution because I think Rose doesn’t have one
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I will definitely keep my RS150 as a streamer, as it simply works, also with a Tambaqui, which was here for short testing. still don’t know if I should buy one.