Using 201E with Ethernet instead of WiFi

ROSE Products RS201
#1

I am not clear on what happens when I select ethernet. Can we use only the inputs on the 201E when on ethernet? When using the Ethernet connection I get the ROSE Connection Failure message on my iPhone. Is this as designed?

#2

Hi,
I’m going to assume that the 201E is similar to the 520.

You shouldn’t have an issue when switching between the ethernet connection and wifi as long as they are part of the same network.

Can your phone see other devices on the network that are connected to ethernet and just not see the wifi? If so then it could be your device settings.

When you plug in your ethernet did you turn off your wifi?
In the settings did you configure a static route or just used the DHCP configuration?

#3

Thanks for the reply.
I turned the wireless off/turned ethernet on. The 201E tells me that you have to turn wireless off to turn ethernet on. I don’t know of any other way to assure that the 201E playback is using ethernet instead of wireless connection. I do think that there is less drop out or interruption of the playback when the ethernet is definitely delivering.
I have not configured a static route for the ethernet connection of the 201E. I assume that means that I am using DHCP protocol for the ethernet input. configuring an ethernet connection will be a new adventure for me!
I think I can see other devices that are connected to ethernet by hardwire on my wireless router software.

#4

Right. So you should be able to see the Rose.

You may want to try turning the wifi off on your phone and turning it back on.
Then take a look at your airplay.
Also after switching to ethernet, power cycle to RS201E.
(Some say to unplug, wait for 10 seconds and plug back in.)

The other thing… which might happen… if the device is in sleep mode… it may not be seen.

Good luck.

#5

@Smegel

Are your Rose device and iPhone connected to the same network?
Rose device—>Settings—>System Info—> IP address shown in IP Address and Wi-Fi IP connected to your phone Up to two points must be same.
Example) Correct
Ethernet IP Address: 192.168.4.44
iPhone IP Address: 192.168.4.33

Example) Wrong
Ethernet IP Address: 192.168.4.44
iPhone IP Address: 192.168.6.33

#6

Hi, this isn’t my issue was trying to help.

#7

I am not sure of the answer to your query.

Ethernet IP Address on Rose: 192.168.7.84
iPhone IP Address: 192.168.7.182

Does one of these need to be changed somehow?

Thanks, Ken

#8

You should be on the same network.
You can check the Rose unit and you should see the net mask to be 255.255.255.0

Unlike the RS520, the wi-fi and BT are built in…
After switching to Ethernet… Did you try powering off the unit, unplugging it for 10-30 seconds and then plugging it back in and turning on?

#9

Tried the power cycle, no difference. The net mask is 255.255.255.0.
Anything else?

#10

Can you add anything else? See above

#11

No,

I don’t have the 201E, but the RS250. Your wifi and bt are internal to the device. Mine is an external dongle. So I can’t really test or diagnose what could be causing it.

Completely turning it off, unplugging it and then restarting w internet on… then check to make sure BT is also turned on… and see what happens. It should be visible. The other option is turn on/off the wifi on your phone or pc to see if it then sees the device.

@ROSEHAN , have other customers reported issues w their 201E units?
Thx

#12

Hello,

  • Please update your RS201 to the latest version. (RS201 > Settings > System Info > System Version Information > Update)
  • Please reinstall the Rose APP.
  • If the Rose APP cannot find the RS201, tap the IP search button in the top left corner and enter the IP address of the RS201E.
  • If you still see “Rose Connection Failure” after this, it is likely a network issue. Do you have another phone available? Try enabling the HOTSPOT Wi-Fi on another smartphone, then connect both the RS201E and your phone to the HOTSPOT Wi-Fi. After that, check if your RS201 and your phone can connect.
    How to use hotspot WIFI

If you haven’t set up any complex network configurations, resetting your router could be one possible solution.

Best Regards,

1 Like
#13

Thank you for the help. Doing the hard reset suggested above worked the second time I tried. It seemed to take a while, about 10 minutes after the unplug/plug in again reset was done and Rose Connect reloaded the “old” address icon and a “new” icon turned up so I picked the new one and all has been well since.
Thanks again, great support
Ken