Who is working customer service?

Hello, @ROSEHAN @ROSELOA @moderators @mofidist

I see that @ROSEHAN and @Roseloa have not logged into the support forum since the 27th of September, is there anyone else that monitors these threads to address support questions?

I also am waiting for a response to a question I sent to Rosehan.

StandardModel

Anyone heard from customer service. None have logged in since the 27th, 7 days ago. I have several questions that continue to get no response. Does anyone know any other ways to receive support from HIFI Rose.

It looks like there are some holidays in Korea right now, hopefully they will be back soon.

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Dear Users

I apologize for not being able to reply for a long time.
It was a traditional holiday from September 28th to October 3rd.

From now on, we will notify you if something like this happens.
Once again, we apologize for the inconvenience.

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