Album cover all lost

Hi May i ask why all the album cover on my app was lost one day i turn my RS250 on? The machine itself can show the cover for no problem! I have tried to uninstall & re- install the app again but the problem can’t be solved. Is there any way the problem could be solved? Thanks!!

Hello, I checked the problem you mentioned.
We will try to update it as soon as possible.
Sorry for the inconvenience.

Thank you very much for your prompt reply!

I just encountered the same problem with my RS250. Have you solved this? Thanks!