Connect.premium Problems

[docspider]

It is still not possible for me to register in the connect premium app….I’m living in Germany and tried it with Apple and android devices….einher it won‘t take the nickname or Wien it takes it it teils me I have to try again….without Registration Most of the App funktions are Not available …. It is frustrating and I‘m thinking about giving the RS520 back to the dealer….

[ROSELOA]

Hello,

Have you created account in Rose APP or Rose device?
If you are trying to use the account that you made in ROSE internet homepage, you need to make another account because ROSE homepage and Rose APP/Rose device use separated account.

Check this URL, about how to create a new account.

How to login ROSE account

[cafe_img] If you log in to ROSE, you can easily manage and play music and video with menus such as playlist and RoseHome. However, here is a guide for users who are having problems logging in, such as where they can sign up, why they can’t log in after signing up as a member, etc. First of all, this is the part that many people who start ROSE get confused about. There are two kinds of ROSE accounts. 1. ROSE account for ROSE homepage [Cap 2022-01-20 11-36-17-317] . 2. ROSE account for …

Also, if your email address has ‘-’(hyphen), please use another email address.
If it keeps not working, please let me know.

Best Regards,

[CyklonA]

I registered on both the device and the app. I don’t get a confirmation email. I did it 100 times from different email addresses. przybylski2202@gmail.com.

[ROSEHAN]

@CyklonA

Hello

I will forward your temporary password to the email above.

In the login window, enter your email address and temporary password above.

To change your password, you must first be logged in to your Rose account.
Password changes can only be done through the RoseConnect app.
You can change to a new password in RoseConnect app–>Settings–>My page–>Edit–>Change password.

Thank you