How to login ROSE account

If you log in to ROSE, you can easily manage and play music and video with menus such as playlist and RoseHome.
However, here is a guide for users who are having problems logging in, such as where they can sign up, why they can’t log in after signing up as a member, etc.

First of all, this is the part that many people who start ROSE get confused about.
There are two kinds of ROSE accounts.

1. ROSE account for ROSE homepage

.
2. ROSE account for ROSE APP and ROSE device
APP


device

If you have registered as a member but cannot log in, it is most likely that the problem occurred here.
No.1(ROSE homepage) and No.2(ROSE APP&device) uses separated accounts, so even if you signed up for ROSE homepage, you need to sign up anew for ROSE APP(device).

In order to signup ROSE APP, personal information of the user is not required. The purpose of the account is only to differentiate you from others.
Look at the sign-up screenshot. You are asked to enter your email address.
However, you are not forced to verify email. It’s up to you to certify or not. There is no problem at all to use the ROSE service even if you don’t verify your email.

Users who have verified their email can retrieve their password via email.
Users who have not verified their email cannot retrieve their password via email.
That’s the only difference.

So, I recommend that you sign up as a member and use all the services in ROSE.

(Do not put - after @)

Sorry, i logged in on your website, but it is not possible to login at my RS250. And there is a stable Wifi-connection. It always says: no membership existing (user can not be found).

I am living in austria and i think there is a problem to connect to the rose server. That’s also the reason, why there is no possibility to upgrade to firmware 4.1.

Please help.

Best regards from vienna in austria

Hello Dietmar, welcome to HIFIROSE.

As mentioned above, you need to sign up from ROSE app or RS250.
(Please check the screenshots above to sign up)

In the post, in says…
No.1(ROSE homepage) and No.2(ROSE APP&device) uses separated accounts, so even if you signed up for ROSE homepage, you need to sign up anew for ROSE APP(or ROSE device).

Thanks for your help. It was not possible to sign up in RS250 (Version 4), but in Rose Connect after some attempts it was possible.

Now i also got firmware 4.1.