Display problem

@pakoris

This is not normal. There seems to be a system error.
Please let me know if the same phenomenon occurs after completely initializing the Rose device.
Rose device–>Settings–>System settings–>Factory reset

Thank you

@ROSEHAN

Yes it happens after factory reset too.

@pakoris

Does it mean that the power turns on when no button is pressed in Standby mode?
Please explain exactly what your symptoms are.

Thank you

@ROSEHAN

When the unit is in standby mode. It turns on itself and cycle colors as the original poster’s youtube video.

It just come on it seld and start cycle (flash) colours.

correct power turns on itself and cycle colors

I’ve had the unattended power on with the rainbow light show as well. I also have had other unattended power on episodes with some error message displayed on the screen. A bit upsetting considering the dollar paid for this gear.

1 Like

@Gunner

We apologize for any inconvenience caused during use.

Could you send me a picture of the screen where the rainbow light appears on the rose device you are using.
Please tell me what the error message says.

Thank you

I have also encountered weird display phenomena from time to time. It does not seem to be getting any better. Happens almost every use now. Please help find a fix to this error. Thanks.

I am bitter sweet about doing so but I have returned my 150B. It is a beautifully crafted component but I found the strange issues too bothersome. Maybe in time they will work out the bugs several people seem to experience.

@Roserules @pakoris

I apologize for the late reply.

As a result of checking the symptoms, it seems to be a defective LCD problem.
you may need to contact a distributor in the country where you purchased the RS150 for LCD repair.

Thank you

Hi there,

Using the Rose Connect app, I accidentally restarted my RS150B and now the screen is blank. How do I get all the apps back?

1 Like

Did you do a shutdown of the RS150B? If so, you need to press the device power button in the upper right of the RS150B touchscreen. Otherwise, if the RS150B is on, but the touchscreen/lcd is off, you need to turn on the LCD panel either using the app or by pressing the device power button.

I tried it and it worked. Thanks

@ROSEHAN @ROSELOA Same problem with my 150b. At times the screen just go black from album art playing screen. Then I turn on/off the display from app remote and it comes back.
Kindly look into this.

Hello,

If the issue occurs again, please take video and ask your distributor to replace the LCD.

Best Regards,

@ROSELOA

Hi, when I say display goes off, I mean the brightness is there on black. The lcd does not turn off totally per say. Whatever is showing does not show but the lcd is on for sure. It never happens on the main menu screen. It usually happens on album art or Vu meters and I usually play Tidal.

I see…

  1. When the screen goes black with backlight on, do you still hear the music from speaker?
    Or the music stops when screen goes off?

  2. How often does the issue occurs?

@ROSELOA

Yes the music is still on. Everything is on. Happens say if I’m listening 7 days, 2 days it shall happen. I’ve started noticing it on happening on VU meter mode. But last night it happened on album art.

Hello,

Please check the message.

@ROSELOA

Replied to the message