Thank you for your reply. Since raising this issue with you, the fault hasn’t reappeared and the screen has been functioning normally. My concern is that if I book my RS130 in for repair and the team is unable to reproduce the issue, it will simply be returned to me without any action taken.
May I ask whether this is a known fault that Rose has encountered before? Do you have an understanding of what typically causes this problem, or where it might originate?
Many thanks,
Jon