The update link below is the latest version of RoseConnect PC that we are currently providing.
Please install RoseConnect PC from the link below.
RoseConnect-5.9.14-prodRelease.exe - Google Drive
RoseConnect-5.9.14-prodRelease-intel.dmg - Google Drive
Seriously? Just like me, he has a problem with connecting mobile devices, not with the PC. At school, that was always called “failing to address the issue.” Do you really think I’m going to sit in my living room with a PC or notebook to operate a streamer? A quick solution would be really nice here.
Hallo Frank schau mal ob bei dir im RS130 unter Geräteverwaltung dein Gerät angezeigt wird. Bei mir war es manchmal weg und ich habe den Netzstecker gezogen und dann wurde es wieder angezeigt. Ausserdem habe auch noch das Handy komplett aus geschaltet und wieder eingeschaltet und dann konnte ich mich wieder verbinden. Es ist jetzt der 2. Tag an dem es funktioniert, ich hoffe es bleibt so.
War und ist permanent da. Sonst hätte ich auch keinen Zugriff über iPad …
@FrankP
Sorry if you answered this already… but are you using wifi or ethernet (hardwire) to connect to the network?
Setting aside the RoseConnect app for a second… can you see the device using Airplay (Mac) or if you’re running spotify can you see it using spotify connect (Assuming that you have DNLA , Spotify and the other streaming apps turned on? )
The reason I ask is to help narrow down what could be at issue.
I mean if you can’t see the device using the RoseConnect app, but you can see and connect to it via your network using airplay, etc … then we can assume it could be an issue w the app itself.
Again sorry if you’ve already done this… just something to double check.
Hallo Mike,
AirPlay is possible. I can see the device and I‘m able to connect my iPhone without problems.
I‘m using Roon most of the time, also without any problems.
The RS130 is connected via ethernet to the network …
Hi Frank,
So if you can connect to the Rose products via airplay, then we know that its not the network or phone itself since your iPhone is wi-fi to your ethernet connected devices.
Can you run the Rose Connect App on your phone and does that see the device?
If it can, great that’s one device that works.
What about any other apple products via airplay?
Hi,
So I just tried using RoseConnect Premium on my devices.
They all found my RS520… however I have the Roseware app installed on my iPad and that can’t find anything.
Stuck in the startup screen.
Hmmm
Welcome to the club. That’s exactly the effect I’m experiencing on my iPhone, which Dirk also describes. Installing/uninstalling doesn’t help at all. And I’m tired of performing factory resets on the RS130. Sometimes it works, sometimes it doesn’t. For me, this is clearly due to the Rose app, because listening to music via Roon works – as I said – stably and absolutely problem-free. Once set up, I’ve never had any issues or failures.
I would just really like to be able to use the Rose app on my iPhone too…
Yes but is that the Roseware app, or the RoseConnect Premium?
I don’t use the Roseware app, just the Rose Connect Premium.
Using Occam’s Razor we can conclude the issue to be the Roseware app.
But why use that over the RoseConnect Premium?
Just an update…
According to Google’s AI it says that Roseware was an earlier app and that we should be using the Rose Connect app.
If you look on this site… @ROSEHAN indicated in a message from 2023 to use the RoseConnect App.
I’m only using the RoseConnectPremium-App …
I wouldn’t attribute the error solely to Rose’s app if the connection problem also occurred with other apps or connection options such as Airplay.
Airplay works. Roon works. RoseConnectPremium-App - no connection or sometimes a connection.
@Rosehan: Do you notice anything? 
Ok…
If airplay works, than means your device can see the Rose.
So the most likely issue is with the app.
Do you power off your RS250 or let it go into standby mode?
@ROSEHAN , does the RoseConnect App cache the last known IP address of the Rose product?
I mean if the device uses DHCP then the ip address of the device could change and the app doesn’t recognize this?
On my home network. Most devices go into sleep mode rather than power off so that they keep the same IP addresses. ( For some devices, I have the router set up a static ip address based on its MAC address.)
Not sure about others.
I have the problem with an RS130, but that doesn’t make any difference because the symptoms are the same. It doesn’t matter whether I start from standby or switched off…
Sometimes I can’t play certain tracks via the app, even though I was able to do so without any problems the day before – for example, when I click on a track in an album, I get the error message “Track not available.” I can play the track without any problems via Roon – but that’s another issue that’s not relevant at the moment.
Hello Rose service, hello community,
Today I found out that I no longer have access to the Rose250a server from my iPhone (mostly i’m using iPad).
On the iPhone (iPhone13) I had IOS18.6 installed. I deleted RosePremiumConnect app and reinstalled it. It was not possible to integrate (register) the ROSE server; the IP search doesn’t work (From iPad and also from the Mac everithing works).
I’ve upgraded to IOS 18.7 and now the connection works. Maybe this info will be helpful for you.
regards Michael
Hi Michael,
I don’t think it’s a matter of iOS - I’ve been running both iPhone and iPad with iOS 26 since the first developer beta. Now iOS 26 is official … With the iPad, it’s no problem at all, but with the iPhone, it’s a big problem. Be glad if it works (for now) 
Frank there are a couple of issues.
And yes, the version of iOS can impact performance since the app has to connect thru the OS to get to the internet/wan/lan etc…
Also the latest official release that’s been pushed out is iOS 18.7 (I just checked and am updating now…)
Having tracks not available… ok … is this on your own storage within the device? Or are you using a streaming service like Spotify.
I can tell you that if you don’t download a track, its very possible that the track is no longer available.
This can happen for a couple of reasons… e.g. there’s an internal storage problem… or they pulled the track for a couple of reasons…
A separate issue of not being able to see the device.
That was a TIDAL stream of an album via the Rose app… This has happened three or four times now, which doesn’t exactly boost my confidence in the app. As I already mentioned, everything works fine via Roon.
Ok, just to be clear… when you say Roon, you’re talking about music that you have saved to the local server and are not using Roon to also manage a stream from Tidal, right?
If the music is on Tidal, Quobuz, Spotify, Pandora, etc … there are a couple of reasons why music may not be available for streaming. It could be one of the following:
You can go on YouTube where people are talking about how bad things have gotten with people generating AI music to game the system.
We are talking exclusively about streaming in both cases. I do not have any locally stored music.
One is streaming via TIDAL access in the Roon app, the other via TIDAL access in the Rose app. To give an example: One album was by Sting – 3.0. I couldn’t play the album via TIDAL in the Rose app. The album and tracks were visible, but when I tried to play the tracks, I got a “not available” message. I closed the Rose app, opened Roon, and played the album without any problems. Nothing had been moved, and it had nothing to do with an AI playlist. It simply doesn’t work in the Rose app.