Many thanks for the prompt response. I have replied to the supplied email address including a screenshot and video for reference.
Everything is fine for me with Tidal on RS 151.
The main problem with the app is that thereās something inherent in it that requires the control device to be ārichā in terms of technical specifications. In my case, itās a $1,000 smartphone, and many of these various issues work significantly better than a smartphone costing around $250.
As Iāve written many times, this is incomprehensible and needs to be changed to ensure the latest app works properly on lower-end devices. However, they are also suitable and would work flawlessly on other companies like Lumin, Aurender, etc.
And Rose has a problem with this.
@Bustahip
Thank you for sharing the issue with us. We have received your email. The issue you mentioned has been resolved and will be included in the upcoming RoseOne update scheduled for release this week.
Hi, which issue are you referring too?
I am still receiving emails from the Citech team advising they are still investigating the issues !!!
Hi , I agree with your comments. I was advised by the Citech team to delete and reinstall the Rose One app. When I reinstalled the Rose One app there was a start up message saying the app may not run smoothly on my iPad Air 5th generation which was not there on the apps initial global release. It seems like the message is a get out clause for Citech to not accept any liability due to the fact the app has not been designed to be compatible with most devices and is not likely to be resolved anytime soon !!! It still amazes me that the app was released a glitchy mess and the way to fix it is to buy a Ā£1000 + device to run the app on !!!
Apologies for the rant, but they really need to do better.
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Okā¦ Iām a little surprised that an iPad that has the M1 chip in it is having issues in terms of performance.
I mean Iāve got my old iPad Pro (1st Gen) that is stuck on OS 16.X and canāt be upgraded to 26.X
I downloaded ConnectOne and it works. (Sort of)
It has trouble connecting to the Rose Unit. (You may need to turn off that private wifi stuff)
But by the third attempt it connects.
It works but some of the screen art is slow.
So no its not perfect.
Yet the Rose App isnāt the only thing that runs slow or has issues.
Apple products tend to have a limited life span.
I canāt fault Rose for thisā¦
I have to add thisā¦
There is a planned obsolescence when it comes to phones and apple products.
As the hardware becomes more powerful, there is more bloat in the OS and the apps to take advantage of the addition horsepower.
So that your older products have to struggle to keep up.
I just priced out some potential replacements for my iPad and laptop.
Yikes.
Phones are the same, and I try to get at least 3-4 years out of the phone before I need to upgrade.
I understand the pain, but I blame Apple more than I do Rose on this.
In my opinion, youāre wrong. The fact that the new Rose app requires an expensive control device to, letās say, run smoothly is the fault of the manufacturer, ROSE, and no one else. Their first app didnāt have this problem and works better than the new one in several respects, so itās possible, you just have to want it.
Moreover, other manufacturers like Lumin and Aurender donāt need expensive devices for their apps to run smoothly.
So, Iāll repeat again, itās possible, you just have to want it.
Who would buy an expensive control device for the Rose RS 250A to make the app run smoothly? :-)
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I think it can go either way.
I think app developers are encouraged to take advantage of more horsepower.
But thatās just my observations.
I am amazed though that the M1 ipad canāt run it.
The iPad Air 5 was released in March 2022. Itās a complete disgrace that a 4 year-old tablet canāt run the Rose app. Itās simply incomprehensible, and itās solely the fault of Rose, not the smartphone or tablet manufacturers. Nobodyās going to spend $1,000-$1,300 every three to four years to control the Rose app. People will abandon Rose, and thatāll be the end of the story if Rose canāt fix it.
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Yeah that kinda blows my mind.
I have to wonder if they could use some AI agents to help review the code to improve it.
Or run benchmarks on it.
@Bustahip
We have fixed the issue where the app freezes during playback when there are many tracks in the video you sent via email.
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Everything needs to be done. Remember, people are flying into space, trains are āwhizzingā at 400-500 km/h, and Rose is having problems with the app, ensuring that control devices costing, say, $300-400 will be able to function properly with this app, where the previous one didnāt have such problems.
Itās a matter of knowledge and money invested in the app, so Rose either doesnāt have the money, or doesnāt want to ensure people are 100% satisfied, or doesnāt want to invest in the human capital that would ultimately benefit from the app being designed to satisfy users.
As of today, many people believe that Rose needs to change its approach to what it produces and the apps it offers, because the audio market doesnāt tolerate stagnation, and people will reassess their needs in a few years. Hopefully, it wonāt be too late for Rose, because if people leave, they wonāt come back to Rose.
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Hello again RoseTeam,
I would like to know if thereās any news about the search functionality in the Rose One app. Itās been quite a while now and I have the idea that Iām getting a bit āforgottenā. If only the search functionality would properly work, that would make my musical listening life a tiny bit betterā¦ā¦.
Hope to hear from you!
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Hi, in the Dutch translation it says Airplay 2 campatible
It should be compatible
Also on the startscreen it says: Zet de ROSE
You can remove the dot, so just: Zet de ROSE aan
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I think its a question of money and resources.
The ES team came from Microsoft so it was always a software first strategy.
This is why some who have put their ES units through the paces have found issues w the sound quality.
How well things sound will be subjective and relative.
The other issue is design philosophy and priorities.
Rose seems to be a music first.
The Rose One App starts up showing you your music first.
Most of us want to see unit controls first. Its not wrong, but something that you have to get used to.
I donāt have any music saved locally on the unit, and most of my listening is thru Spotify and then RoseTube.
I think what weāre seeing is that it takes time to correct little missteps and that is frustrating as a user.
Unless youāve worked in the software industry doing app dev, you canāt really appreciate that sometimes things that look like it will only take a simple fix and should be easy to doā¦ turns out to be a mess and sometimes complicated.
The wild thingā¦ for all the complaining, most like the sound.
In my opinion, Rose needs to firstly acquire funding for company development, secondly, better IT staff, and thirdly, establish a team to test their software before releasing it to Rose device users.
For example, Rose is the only manufacturer that uses Sabre chips to provide single chips for both channels. This needs to change, and in future streaming players, both the successor to the RS 250A and the RS 151 must have two chips, one per channel.
The RS 451 already has two chips SABRE, not top-of-the-line, but they exist, and thatās a good step. Now itās time for the successors to be released in a few years, and they also need two chips per channel.
There needs to be a team dedicated solely to the application, because currently, this application works on devices costing $800-1000, and thatās a big mistake. Devices that are several years old have no problems with other manufacturers, so it can be done; you just have to be willing to do it, and not keep repeating the same things over and over again that donāt resonate with people.
After all, if someone buys an RS 250A, they wonāt buy a smartphone or tablet for $800 or $1,000 to go with this player, because thatās nonsense, and Rose needs to understand this, otherwise, people might go to other manufacturers.
Again, the second group, those with larger budgets, will go to the competition and, without any regrets, buy Lumin, Aurender, DCS, Esoteric, and many other devices that offer good sound, good apps, and are better resold than Rose, not to mention Ever Solo.
And a relatively new manufacturer is starting to make a name for itself in streaming: MATRIX.
So Rose has something to think about; the question is whether it will use the rapidly passing time well.
Because constantly talking about the same thing and apologizing to people gets boring. Seeing how āsuper smoothā their app runs, for example, is a disgrace these days. Iām referring to cheaper control devices, or how tilt meters workāa major misunderstanding that I donāt think Ros understands. Not to mention the fact that some of the meter images donāt make sense, especially the bright ones, because you canāt see anything when looking at the player from 3-4 meters away. And what if no one at Ros sees this? Lack of glasses, or perhaps a desire to create something truly enjoyable to use?
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To: Cougar2025 & Smegel
Please consider posting specific function issues or support comments regarding your specific HiFi Rose device issues. For best community forum value, avoid negative generalization comments.
When comparing Eversolo verses HiFi Rose User Interfaces, disclose details like specific pros & cons. Take note, that Eversolo T10 & RS130 have different target markets ā their comparison is comparing apples & oranges.
Eversoloās UIF apps are Native Apps (ie, they do not integrate the apps media with the users private library media). Being Eversolo runs native apps, each app has its own unique UIF which are third-party developed, tested & maintained.
IMHO, Eversoloās primary customer are casual listeners desiring background music like music for parties, dining,ā¦ (most casual Iisterners like simple āclick & playā interactions); hence, Eversolo T10 is great for casual listeners who desire good audio quality. (In essence, Eversolo T10 is like Nvidia Shield with better audio sound.)
HiFi Roseās primary customer are audiophiles with large complex media library needs (IMHO, audiophiles are serious precise listeners who desire access to many varying focused media arrangements). Thus, the Rose One UIF needs to be much more sophisticated & needs to support many library variations (this, causes the UIF to be more complex which, in turn, causes the UIF to be more prone to intricate real life complexity issues that requires significant support efforts to resolve).
Take note, in HiFi Roseās UIF, the Qobuz, Tidal,ā¦ appsā media are integrated with the userās private library media and the Qobuz, Tidal,ā¦ appsā UIF are modified to also support the incorporation of similar UIF functionality, etcā¦ (e.g., Classical Music functionality is added in the integrated apps)
I wonāt go into futher details.
Please, in future posts discuss function specific issues or request new functionality pertaining to HiFi Roseās targeted market base. (Announcing new competitor streamers has value only if details are provided that explicitly compares the new competition with HiFi Rose devices (also ideally, provide cyberlink to the competitorās website and to video reviews); try to compare apples against apples.
Thank you in advance.
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Now youāre getting into the business decisions beyond the products.
I donāt disagree with what you are saying. In a perfect world you can get unlimited capital and you can find and hire the best. But we donāt live in a perfect world. So you have to make do with what you got and try your best.
Yet, we donāt have enough information to second guess Roseās decisions.
We donāt know their sales numbers and constraints. Where I think they can improve w little cost would be in marketing.
ES floods the influencer market w products to review, then has an embargo date so that they all hit around the same timeā¦ then a second wave of smaller reviewers getting those units shipped to them.
For those who donāt think that these influencers have an impact on peopleās buying decisionsā¦ they do.
I spoke to some friends who went to AXPONA this year and they said that Mon Acoustics (another Korean brand that makes good speakers) didnāt get a lot of foot traffic was due to a negative comment made by NRD (New Record Day) Yet if you look at many of the YT reviewersā¦ they own their own personal set of the Platimons. (VC Ones) [ The Rose amps pair well with Mon Acoustic speakers.]
This is a lower cost marketing approach that could have a positive impact. But its a double edge sword.
NRD panned a speaker everyone else lovedā¦ and that still had an impact. However this is were a good distributor can help. MoFi is HiFi Rose USA and at shows you can find the RD160 in their rooms.
W.R.T the RS451 DACā¦
Per ESS (See HERE: )
The ES9027 is still active and has the latest components. The ES9039 uses the same components just 4 instead of 2 and in a different package. Also the THR+N is -114db which is pretty good. There is a 2 channel Q2M series which is their lower power package meant for portable gear. IMHO Rose made a good choice here.
So its a good option when you want to hit a price point. Unless youāre a AKM fan.
( IMHO both the AKM and ESS chips that Rose uses sound good. )
I also think that Rose needs to improve Dealer/Distributor support.
HiFi Rose USA seems to do a good job. But from the posts here about support in Europeā¦ I think thereās room for improvement.