Hello. I’ve been using RS150B with Qobuz since 2022 without any problems, but after the last software update in December 2024 (Vers. 5.7.07) a problem has appeared: playing a track, it suddenly cuts off and skips to the next track; If at that moment I play the same track that was cut again, it plays in its entirety.
This happens randomly with two or three tracks each day, all the other tracks are played in full. This problem occurs whether I use RoseConnect or not. When I use the Qobuz application itself on a Windows PC in the same network (playing through the PC, without RS150B), this problem never appears. So it seems something related to the RS150B itself, or to the playback software (buffer management?, internet errors management?).
There is another thread about the same issue: “Skips while playing by its own”. It happens to me exactly the same you have described and also with the RS 150B. I am not quite sure, however, that it is due to the last software update since, in my case, it happened for the first time, after almost two years of perfect working, at the end of past November.
Thanks for letting me know. I was surprised that no one else had this problem. I was really looking for, but I shouldn’t have done it right. I’m going to put my comments in the other thread, and this can be closed.
I have exactly the same issue playing tracks through Qobuz on my RS130. The problem has only started over the last 2 weeks.
Hello, I also had issues with Qobuz streaming (dropouts, tracks skipping) on my RS130 and was able to fix them by switching to Google DNS on my router. Since then, everything has been running smoothly. Try the following DNS servers:
Google DNS (worked best for me) - Primary: 8.8.8.8 / Secondary: 8.8.4.4
Alternatives:
Cloudflare DNS - Primary: 1.1.1.1 / Secondary: 1.0.0.1
Quad9 DNS (more security, but may filter content) - Primary: 9.9.9.9 / Secondary: 149.112.112.112
You can change the DNS settings in your router. After that, restart the router and test.
If it helps, feel free to give feedback.
Best regards,
Philipp
I’ve been using it for a long time and I can’t confirm any problems with dropouts.
But I also “ONLY” use RS520.
I have connected wi-fi the RS150B and, after several hours of perfect working, it has ended to skip a track in the same way as with the ethernet connection. Thus it seems that either the issue is with the router or with the Rose. The problem is that the first is from Orange which does not allow to change the DNS. It must be done in each device and I don’t see how to do it in the RS150B.
It may be a problem with the router, but then:
1.- Several users have this problem → different routers
2.- In my case, the problem only appears when using Qobuz on RS150B, on another device it never appeared during all this time.
3.- In the other thread, a user commented that before the playback stoped and continue in the same place when the connection was recovered. That happened to me too. But now that behavior no longer occurs, instead it skips tracks.
4.- For all this, I still think that even if it is a problem with the different routers, it is something that the ROSE devices no longer manage correctly, at least they should return to the previous behavior.
5.- I’m not a network engineer, I just like listening to music. Why isn’t HIFI Rose responding to this thread? Can’t they clearly tell whether or not it is a problem with their devices?
I also think that it is due to the Rose because my router works perfectly with the TV and the computer. Before , when there were some connection problems with Qobuz at the RS150B, the spinning wheel appeared and if the system skipped to the next track after a while then a message appeared commenting that it was not possible to play the current track. Now the wheel never appears, the skip is immediate and there is no message at all.
Anyway, it would be interesting that someone having this issue and able to change the DNS to the Google one would try to do it and comment the results.
Hi there - I can report the same issue, all over sudden a track is cut in the middle and then it plays the next track with Qobuz and my RS 130. I was wondering why this happens once or twice every evening an yes I didnt had that before. Its about 4 weeks that this happens from, tiem to time. Regards Oliver
I had the same or similar issue. Tried a number of “fixes”, but finally directly contacted Rose Support and they advised to do a factory reset. Although a bit of a pain to have to set up the device again afterwards, this cured the problem and it hasn’t come back since.
I have resetted my RS150B no less than five times on different days since past November and the issue remains.