Qobuz Connect working

Thank you, sometimes things are so simple and you don’t even think about it. Thank you.

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You’re welcome, with pleasure!

I still have the stutter issue on my RS520
Is there an update … This is very annoying.
Rose team ??? Regards :slight_smile:

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Dear HiFi Rose users

We have the updated file that fixes the issue related to Qobuz Connect.
It is not yet released.

If you want the updated file that fixes the issue related to Qobuz Connect, please let me know your Rose device model and software version by email below.
Then I will send you the updated file and how to update.
eunseong96@citech.kr

  1. Rose device model
    Rose device–>Settings–>System info–>Model

  2. Rose device model
    Rose device–>Settings–>System info–>System version info

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Thanks, Rose team. I’ve now solved this small problem by using a different time zone for daylight saving time instead of activating daylight saving time. It works perfectly, and in the fall I have to manually change daylight saving and standard time anyway; the Rose device doesn’t do this automatically. So I’m waiting for the next OTA update, assuming this bug will be fixed by then. But thanks for the quick help anyway.

I can confirm that that this file solves the Qobuz Connect issue on my RS250A. :kr: :us:
Thank you!

Will this “file” be incorporated into the next Rose OS update or will you require all users who want to use Qobuz Connect now and in the future to update this file / fix manually.

@glengross

I’m pleased to hear that Qobuz Connect is now working on your 250a after you downloaded the file. Did it solve the “ stuttering” / gapless playback issues that many, including me, are experiencing ?
I have an RS520. The file update did not work for me. I followed the instructions to the letter - even bought a new USB stick already formatted to FAT32 after previous attempts via a formatted external drive failed - but to no avail.
I will wait for the official release. Despite recently asking Rose support via email on two occasions when this might be, I am still awaiting a reply. Disappointing.

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I never experienced the stuttering issue for whatever reason.

Here’s the difference I noticed:

  1. If I play an album with Qobuz Connect, I get a slight interruption between each track.
  2. If I play an album with Qobuz integrated into the Rose app, I get no interruptions between each track.

@rosehan

Despite numerous attempts, factory resets etc. I have failed to open the zip file you sent to fix the Qobuz Connect problem on my RS520.
I followed your instructions exactly, sent you photographs from the RS520 screen after the USB is connected showing the sequences before receiving the message “OTA failed. Reboot and try again”.
I thought there could be a problem with my USB drive so I purchased a new, FAT32, 32gb USB stick. Now when I try and install nothing happens at all. I just see my normal screen on start up showing my preferred apps.

I will abandon any further attempts until the new update appears.

In the interim, I have a few questions:

  1. Was the file you sent meant to fix the “ stuttering” on start up of tracks and gapless playback issues, which many of us are experiencing with Qobuz Connect, or was it just a fix for the daylight time issue ?
  2. Are stuttering / playback issues model specific ? For example, @glengross reported yesterday that he has no such issue on his 250a.
  3. When will we see a resolution to this problem in the form of an OTA update ?

Thank you.