Randomly, but on average, once in 10 times, the RS130 doesn't output music to the RD160

[domrol]

@ROSEHAN

Hello ROSEHAN,

I recently purchased the Rose RS130 and RD160 Hifi pair. I’ve noticed a random problem that I can describe to you, but which may seem quite difficult to resolve.

I use an HDMI cable for an I²S connection between my RS130 and my RD160:
https://www.homecinesolutions.fr/p/21127-audioquest-hdmi-vodka-48gbps-0-6m

Randomly, but on average, once in 10 times, the RS130 doesn’t output music to the RD160, and I get a message telling me to check my RS130 In/Out connections. Without doing anything else, if I turn the RS130 off and then back on, it works normally again, and the sound is sent to the RD160.

This morning, I had the same problem again and checked the RS130’s In/Out configuration. The configuration was correct, but I had no sound coming from the RD160.
On the In/Out screen of the RS130, at the I²S output configuration level by clicking on Mode B then on Mode A connection brought the sound back to the RD160.

What do you think is going on?

Can you report this issue to the technical team so they can tell me what I can do to make my configuration more stable?

[ROSEHAN]

@domrol

Here are a few things to check:

1. Do you experience the same symptoms when using a different cable?
2. How long is the USB cable you’re using? We recommend using the shortest cable possible.

We’ll also check the specifications of your HDMI cable and see if you experience similar symptoms.

[domrol]

Hello,

I’m using the I²S Mode A connection with this 60cm cable: Audioquest HDMI Vodka 48Gbps 0.6m
https://www.audioquest.com/fr/products/vodka-48-hdmi-cable?srsltid=AfmBOop4nQPbYK18eJ0RJcfOrMJ_a1q2QEPy7XSNMEse8JEQwjO7Mu7_

This is this connection between the RS130 and RD160 gave me the best audio results.
You wrote also :
" I²S and AES/EBU: These are direct digital audio interfaces designed for very low jitter and stable clock synchronization.
They are traditionally considered the most “pure” audio connections between a digital transport (RS130) and DAC (RD160), and this is why our team often recommends them in demonstrations. "

The problem is getting worse and now appears every other time…

I turn on a radio, it won’t play the radio, and I get no sound.
I have a message on my RS130’s screen: “Check the input/output settings”.

Here’s the error message that appears on the screen:

Every time for solve this issue :
On the RS130 In/Out screen, in the I²S output configuration, by clicking on the Mode B connection then on the Mode A connection brought the sound back to the RD160.
But it is not normal that RS130 lose the connexion with RD160.

What can I do ?

[ROSEHAN]

@domrol
Thank you for your prompt reply, I sent an email to you

[domrol]

Thanks, I answer you.
Is a problem whith I²S betwwen RS130 and RD160 ?

[ROSEHAN]

@domrol

We are currently investigating this issue.
We will respond to your email as soon as we have it.

Additionally, I would like you to submit your inquiry either via email or on the HiFi Rose forum.
I have a problem where my email address and your forum nickname do not match.

[domrol]

“I have a problem where my email address and your forum nickname do not match.” :

What does it mean ?

[ROSEHAN]

@domrol

When you post to both email and forum at the same time, I can’t tell if it’s the same person or not, so please let me know in one of the two.

[domrol]

Ok, it was me latest times in particular to respond to your emails.

Is a problem whith I²S betwwen RS130 and RD160 ?

What can be the cause of my random problems with this type of connection ?

I use a Logitech Harmony Elite remote and my RS130/RD160 are operated via a Remote Activity (the RS130/RD160 IR commands are stored there). I turn on and put my RS130/RD160 to sleep via Logitech Harmony Activity.

Regarding HDMI protocol, should I turn on the RS130 first or the RD160 first?

[domrol]

I reversed the RS130/RD160 wake-up order, and I’m having the same issue with the I²S connection being lost between RS130 and RD160.

I’m having the same connection loss issue with a coaxial S/PDIF connection.
After waking up the RS130 a few times, I get the error message:
“Check input and output settings.”

I am then forced to put my RS130 on standby and then take it out of standby to recover the sound!

See below for a screenshot of my RS130 displaying the error.

How ​​far have you come in resolving my problem?

[domrol]

@ROSEHAN

Please, can you help me?