Restart System for stable system operation Error

Support
#1

I’ve been getting this error since last update. Every time I change mode or change input, this will appears.
RS150
Please advise.

IMG_5617
IMG_56173024×4032 1.86 MB

#2

Sorry, but since the last update I haven’t been getting this type of message.

#3

Thanks but I need solutions. This is the original RS150 and I never have any issue until now.

#4

@spbkk

I have a few things to check.

  1. Please tell me the version information of your RS150.
    RS150–>Settings–>System info–>System version info
    The current Rose OS version for the RS150 is 5.9.07.

  2. Does the same issue occur after resetting your RS150 to factory settings?
    RS150–>Settings–>System settings–>Factory reset

#5

It is 5.9.07

No factory reset, is this the solution to this issue?

#6

@spbkk

Your RS150 is currently running the latest version 5.9.07, but if this symptom occurs, there may be something wrong with the system, so I am requesting that you perform a factory reset.

#7

Ok, I did it and redo the settings.

Now I have new issue. One time I turn it off with the mobile app, then next day I cannot turn it on with the app. The touch screen is also not responsive. I have to turn the switched in the back off and on again to get the streamer to come on.

Another instance is then the streamer is on Standby with clock on, but next day it is off and again the touchscreen is not responsive. App also cannot wake up the unit. Again I have to reach to the back and toggle the on/off switch.

Pls assists.