We apologize for any inconvenience caused.
We also believe that this is an issue that needs to be resolved quickly.
However, the solution process is not easy. We will try to improve the problem as soon as possible.
Thank you again for your response.
Let me tell you this. You have excellent sounding devices and you have to support that in terms of the software and if you want your devices to called audiophile devices then that’s should be your number 1. Personally i bought this device to play my DSD512 files and other hires files and having my audiophile collection in the device"s library and not to stream from services who can’t deliver this kind of sound. I still have devices to do that. This device first it had to be excellent performer and then streamer. You have to focus on that.
I am waiting for the things that is priority things if you want we call the device audiophile device. Don’t focus on EA versions. I understand you want us to address the problems so you can fix them but in that path you never going to deliver a perfect performing device and you going to end up fighting to solve problems very slow as all already say. Running two software developments simultaneously that’s hard. Waiting for your update. Thank you again
2 Likes
Any update on RoseConnect Premium PC update? 
We apologize for any inconvenience caused.
Currently, the update schedule for RoseConnect PC has not yet been determined.
We will let you know as soon as the schedule is available.
I am still wandering how is it possible for premium systems and respectable company like Rose to be aware of software major issue and not solving it, even with a small patch, for almost a year. Unbelievable.
2 Likes
We apologize for any inconvenience caused.
Currently, a new Win/Mac RoseConnect app is under development. We will distribute it as soon as possible to avoid any problems.
1 Like
Hello Hifi Rose Team,
Could you be so kind to inform us when version 5.7 for Windows will be available.
I mainly use this platform, although it is heavily bugged in version 4.17…
Thanks in advance for your answer.
Dear Hi-Fi Rose users
We are currently developing new Connect apps for Mac and Windows.
There are limitations in continuing to support current functions with the existing Connect app for Mac and Windows, so a new one is being developed.
We plan to start testing internally soon, and we will prepare for you to try out the new Connect app for Mac and Windows by the end of December this year at the earliest, or early next year at the latest.
Even though it may be inconvenient, please use your phone or tablet for the time being.
After new update of Rose SW system to 5.7, PC Connect is even less usable. Beside known Tidal issues, now Qobuz is not working, repeating login screen even if Qobuz iz logged in. We can say that current PC Connect is unusable right now.
1 Like
I have the same observation, Tidal still works, on the other hand Qobuz is no longer reachable…
I would be willing to test any Beta version of their Windows version and participate in this beta if Rose would agree. I miss my RoseConnect version for Windows.
1 Like
With the new Version 5.7 i can‘t see Albums in Rose Connect for PC MacOS. ROSESISK IS NOT connected.
And also i can‘t login to Qobuz.
We plan to start testing internally soon, and we will prepare for you to try out the new Connect app for Mac and Windows by the end of December this year at the earliest, or early next year at the latest.
2 Likes
Thank you for this information.
Is it just me doing wrong? I not see any fil to download in the Google Drive. Just a message that the file is missing. 
indeed, it doesn’t work anymore. Maybe a new version is coming
The link containing the current update file seems to have disappeared.
The new RoseConnect PC app is scheduled to be released sometime early next year.
We are sending you a new link.
For Window: Rose_Connect_4.17.07_win.exe - Google Drive
1 Like
What is the holdup???
FIX… We all paid for your fine equipment now let us use it. Rose Connect (PC) Software sucks big time.
Qobuz comes on for a split second then crashes and Rose Connect asks to log-in again. repeats.
We plan to start testing internally soon, and we will prepare for you to try out the new Connect app for Mac and Windows by the end of December this year at the earliest, or early next year at the latest.
OK, great. But why not just keep the old software that DID work available? Work out your troubles with the new software on your own and let us use what does work until it’s ready.
If there are any modifications or updates to the Rose device, the PC RoseConnect app also needs to be modified or updated.
However, the current RoseConnect PC developers are focusing on the development of the new RoseConnect PC app that will be released in the future.
Since the existing RoseConnect PC app is not the same version as the current Rose device, problems may occur when connecting.