RS 520 must do better

Why not take a look at the NAIM Streamers… I’m also on that page :wink:

1 Like

it’s a pity that none of ROSE reports on this

1 Like

Yes I looked at Naim, but the sound is very dull and undynamic. They are also way too expensive for what the bring. The same goes for the Cambridge Audio 150. I bought one after I sold the Rose RS250. The sound and features were better than the Naim but not as good as the Rose. Up till now the search for a good functioning high end compact all-in-one has cost me a lot of time and money;-(

1 Like

I’m afraid yours is a never ending quest, in search for the perfect all-in-one streamer :smiley:. I’m very happy with my 520, I’m still running in both the device and the loudspeakers. My main complaint is its complexity and lack of menu usability. It was designed by a team of engineers, instead of someone with the customer in his mind.

2 Likes

But why you need the manual? It was quite straight forward with nothing need to be experiment. I owned the RS250 before and pretty satisfied with it.

3 Likes

Dear Alain
Clic here :
(Nothing bothers you?

Well, you would need a manual to learn (before you buy) it that the equalizer and VU meters do not work with the Spotify client so that you have to go through an external streamer. And that just one thing that affects the quality ansd ease of of use of the RS520 (as did the 250) .Getting a definite answer to questions like this through Rose’s customer service takes ages. And that just one thing. Given that there is no generous return policy in most of the EU the Rose turns out to be quite time and money consuming.

My RS520 is already broken now.
I will return it to the dealer and ask for a replacement.
What happens is that shortly after switch on there is an enormously loud bang from the left channel speaker.
I was afraid that it had destroyed one or all drivers, but luckily not.
Then the same happened after switch on from sleep mode.
This morning I changed the speaker connections to identify if it is the speakers or the RS520.
Same thing happened now on the right. So it is not the speakers.
The bang was louder this time so I immediately switched the speakers off and then powered down.
This time I really was afraid that the speaker had been blown up, but fortunately not.

It is too bad, because the sound is really good.
I agree with the others on this page. Rose must do better.
Needless to say that I run the latest update from a few days ago. (4.4.2)

I am curious to what the dealer will have to say about this.

Paulus

I sent my 15days old RS520 back to the shop to investigate the fault (“RS520 - Popping and crackling noise from the right channel”).
I’m currently with no device or a replacement, I should find out (hopefully tomorrow) what is going on.
Lovely sound, beautiful screen but a few issues for me: 1) eARC not working unless I do a few tasks (you will find my post in here; 2) Sound delays when connected via OPTICAL in and now, 3) the popping sound in my right speaker.
I am wondering if RS150B would be a better option…?!?

1 Like

Rose 150b is the maximum obtainable as a digital source and with an excellent internal dac. if you have a good amplifier or you think you can buy one ad hoc, the overall performance could also be more satisfactory. Anyway the 520 remains an extraordinary machine, maybe wait to try it calmly after the repair. You will decide later…
Good plays :grinning: :musical_note:

1 Like

@Flash, I agree with you 100%, I’ll wait and see…appreciate your advice, thank you!

I took my RS520 to the dealer and they took it to the importer in my country.
They already knew that the opamp(s) were of an inferior quality and would fail.
They could have told me earlier and change the opamp(s) before selling the unit to me.
Apparently it is not soldered but clicked in, so a quick fix.
Took only 2 days and is working again.

It is playing music again.
What will go wrong next???

1 Like

My first one arrived broken, got a replacement in fairly short order and I discovered that I did not like it.
I have returned it to the dealer. Moving on to something else.

1 Like

Hmm, some of us are actually capable of operating a sophisticated product like RS series. Some, of course, aren’t and would be happier with something simpler.

3 Likes

I am a happy user of both RS250 & 150. To me , I don’t see any problem at all, but just won’t totally satisfied with the performance only! I add an external dac to bypass the stock one.
I agree there are many streamers in the market. But nearly all of them has functional problem in different aspects. For the aurender mentioned, what I dislike is, not user friendly to rip music file to the unit. Some of them are restricted to read external hd when connected via usb. It can only read after inputting to the unit. Only the rose could meet all my needs in every way!

2 Likes

I don’t understand how you have any say or state your option on a product you don’t own. It’s hilarious to me. Your source is a few people who don’t know how to use the product on forums. That’s what a forum is for is to ask for help. How about the many thousands of people who don’t have any issues? What a joke. Yeah they have some things to sort out but calm down. You won’t find a better streamer and upsampler on the market believe me I’ve looked.

That’s right! I am surfing around in the market for the right streamers and nearly all of them has minor bugs whatever. But it doesn’t restrict me from buying them. What I really concern is the stability of the app, the unit functioning issues, sound quality of course, all takes to the account for the price! It is funny to see someone who actually doesn’t own the brand unit but keep on complaining this or that! Trying to persuade others not to buy the brand but the users are actually happily with it!
The fact is, he never told what the problems of Rose is? What is the issues that make him so angry ?

1 Like

I have sold my Naim and go for the Rose actually! You need to stack on Naim stuffs and never attempt to change to other brand if you use their products.

He is butt hurt he doesn’t own one. Lost all credibility with me. I’ve looked at most of the streamers. Everyone at my shop who got one LOVES it. Yeah there is a learning curve but that’s half the fun. No other streamer on the market has an active upsampler up sampling to 192khz, touch screen and also integrates most listening services (wish they had Amazon) all in one. Did I forget to mention an amazing pre amp too?!?

I would really like to see some tutorial videos on how to use certain functions on YouTube. I think that would definitely help with a lot of their “issues”.

I’d be happy to volunteer to do that for an upgrade to the 150 from 250 if they’re reading this forum. Haha

4 Likes

I have a rs520 more than happy with it the sound is excellent and build quality seems excellent too haven’t had any problems with mine, that being said with any new products there are teething issues but they are minor in the grand scheme of things from my experience i would recommend hifi rose to others very happy with my purchase